Total Quality Management
This topic currently groups 2 published articles across 2 issues.
The impact of total quality management practices on business performance in the telecommunication sector
Michael Owusu-Kyei • George Oppong Appiagyei Ampong • Alex Antwi-Adjei
Volume 19 Issue 02 · 11 May 2025
Total Quality Management (TQM) has arisen as a reliable quality and performance method that can meet or even surpass the expectations of stakeholders. This technique is anticipated to improve organizational performance…
The effect of entrepreneurial orientation, market orientation, total quality management and organizational culture on the SMEs performance: A theoretical framework
Gamal Abdualmajed Ali • Haim Hilman • Abdullahi Hassan Gorondutse
Volume 12 Issue 1 · 05 Oct 2017
In the contemporary, Entrepreneurial orientation and Market orientation have become important topics among business academics and practitioners. Since business environment has become more comp…