shopping mall
This topic currently groups 4 published articles across 4 issues.
The impact of shopping centre development on informal and small businesses in Lagos, Nigeria
M S Ikadeh • C E Cloete
Volume 14 Issue 03 · 23 Jul 2020
Purpose of the research: This study investigated the impact of formal shopping centre development on informal and small businesses in Lagos, Nigeria. Methodology: Semi-structured interviews with the business owners as w…
Mixed use shopping mall as an attractiveness on customer behaviors in Bangkok, Thailand
Piyarat Chantarayukol
Volume 14 Issue 01 · 29 Sep 2019
The purpose of the study is to examine and identify the variables that are important to customers while visiting shopping malls. It provides updated information to shopping mall managers and property developers about cu…
An empirical study on the antecedents of shopping experience in Bangladeshi malls: A Structural Equation Modeling Approach
Shamsad Ahmed • Prakash Chandra Dash • Imroz Mahmud • Samira Sahel
Volume 13 Issue 04 · 02 Jul 2019
Growing competition amongst contemporary forms of shopping malls has made mall developers and management consider devising methods that enrich the experience of the customers. In this study, an attempt was made to explo…
Determining shopping malls customers’ satisfaction and loyalty
Makgopa, SS
Volume 13 Issue 01 · 03 Oct 2018
The shopping mall retailers are operating in a highly competitive retail environment which requires effective management in order to satisfy the customers and achieve customers’ loyalty. The primary purpose of thi…