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Zimbabwe
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Topic Article
The impact of service quality drivers on customer satisfaction in internet provision services of Zimbabwe
Morelight Virima • Maxwell Sandada • Tinashe TR Ndoro • Tinashe Chuchu
Volume 14 Issue 01 · 29 Sep 2019
The purpose of the research was to examine the impact of service quality on customer satisfaction amongst customers in the internet service provision sector of Zimbabwe. In the study, service quality consisted of six di…