Journal of Business and Retail Management Research Volume 10 Issue 1 (October 2015) Issue citation and reference package ======================================================================== 1. National stereotype effects on consumer expectations and purchase likelihood: competent versus warm countries of origin Authors: Michael Chattalas Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=198 References: Aaker, J. (1997) Dimensions of Brand Personality. Journal of Marketing Research. 34 (Aug). p. 347-57. Aaker, J., Vohs, K.D. & Mogilner, C. (2010) Nonprofits are Seen as Warm and For-Profits as Competent: Firm Stereotypes Matter. Journal of Consumer Research. 37 (Aug). p. 224-37. Aiken, L. & West, S.G. (1991) Multiple Regression: Testing and Interpreting Interactions. Newbury Park, CA: Sage. Baron, R. M. & Kenny, D. A. (1986) The Moderator-Mediator Distinction in Social      Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of  Personality and Social Psychology. 51 (6). p. 1173-82. Bilkey, W. J. & Nes, E. (1982) Country-of-Origin Effects on Product Evaluation. Journal of International Business Studies. 13 (1). p. 89-99. Chattalas, M. & Takada, H. (2013) Warm versus Competent Countries: National Stereotyping Effects on Expectations of Hedonic versus Utilitarian Product Properties.  Place Branding and Public Diplomacy. 9 (2). p. 88-97. Chattalas, M., Kramer, T. & Takada, H. (2008) The Impact of National Stereotypes on the Country-of-Origin Effect: A Conceptual Framework. International Marketing Review. 25 (1). p. 54 – 74.  Cohen, J. (1992) White Consumer Response to Asian Models in Advertising. Journal of Consumer Marketing. 9 (2). p. 17-28. Cuddy, A. J. C., Fiske, S.T., & Glick, P. (2004) When Professionals Become Mothers, Warmth Doesn’t Cut the Ice. Journal of Social Issues. 60 (Dec). p. 701-18.  Cuddy, A. J. C., Fiske, S. T., & Glick, P. (2008) Warmth and Competence as Universal Dimensions of Social Perception: The Stereotype Content Model and the BIAS Map. Advances in Experimental Social Psychology. 40 (Mar). p. 61-149. Devine, P. G. (1989) Stereotypes and Prejudice: Their Automatic and Controlled Components. Journal of Personality and Social Psychology. 56 (1). p. 5-18. Dhar, R. & Wertenbroch, K. (2000) Consumer Choice between Hedonic and Utilitarian Goods. Journal of Marketing Research. 37 (1). p. 60-71. Fiske, S. T., Cuddy, A. J. C., Glick, P. & Xu, J. (2002) A Model of (Often Mixed) Stereotype Content: Competence and Warmth Respectively Follow From Perceived Status and Competition. Journal of Personality and Social Psychology. 82 (6). p. 878-902.     Fiske, S. T., Cuddy, A. J. C., Glick, P. & Xu, J. (1999) Respecting Versus Liking: Status and Interdependence Predict Ambivalent Stereotypes of Competence and Warmth. Journal of Social Issues. 55 (3). p. 473-89. Fitzsimons, G. J. (2008) Death to Dichotomizing. Journal of Consumer Research. 35 (1). p. 5-8. Fournier, S. (1998) Consumers and Their Brands: Developing Relationship Theory in     Consumer Research. Journal of Consumer Research. 24 (4). p. 343-73. Goldsmith, R. E., Lafferty, B. A. & Newell, S. J. (2000) The Impact of Corporate Credibility on Consumer Reactions to Ads and Brands. Journal of Advertising. 3 (Sep). p. 43-54. Grandey, A., Disk, G., Mattila, A., Jansen, K. & Sideman, L. (2005) Is ‘Service with a Smile’ Enough? Authenticity of Positive Displays during Service Encounters. Organizational Behavior and Human Decision Processes. 96 (Jan). p. 38-55. Han, C. M. (1989) Country Image: Halo or Summary Construct? Journal of Marketing Research. 26 (2). p. 222-29.     Heslop, L. A. & Papadopoulos, N. (1993) But Who Knows Where or When: Reflections on the Images of Countries and their Products. Product-Country Images. New York, NY: International Business Press. Heslop, L. A., Papadopoulos, N., Dowdles, M., Wall, M. & Compeau, D. (2004) Who Controls the Purse Strings? A Study of Consumers’ and Retail Buyers’ Reactions in an American FTA Environment. Journal of Business Research. 57. p. 1177-88.  Hong, S. & Wyer Jr., R. S. (1989) Effects of Country-of-Origin and Product-Attributes: Information on Product Evaluation: An Information Processing Perspective. Journal of Consumer Research. 16 (1). p. 175-87. Huber, J. & McCann, J. W. (1982) The Impact of Inferential Beliefs on Product Evaluations. Journal of Marketing Research. 19 (Aug). p. 324-33. Jaffe, E. D. & Nebenzahl, I. D. (2006) National Image and Competitive Advantage. Copenhagen Business School Press. Judd, C. M., James-Hawkins, L., Yzerbyt, V. & Kashima, Y. (2005) Fundamental Dimensions of Social Judgment: Understanding the Relations between Judgments of Competence and Warmth. Journal of Personality and Social Psychology. 89 (Dec). p. 899-913.  Klein, J. G., Ettenson, R. & Morris, M. D. (1998) The Animosity Model of Foreign Product Purchase: An Empirical Test in the People’s Republic of China. Journal of Marketing. 62 (1). p. 89-100. Leclerc, F., Schmitt, B. H. & Dubé, L. (1994) Foreign Branding and its Effects on Product Perceptions and Attitudes.Journal of Marketing Research. 31 (4). p. 263-70.  Lee, T. L. & Fiske, S. T. (2006) Not an Outgroup, Not Yet an In-group: Immigrants in the Stereotype Contents Model. International Journal of Intercultural Relations. 30 (6). p. 751-68. Li, W. & Wyer Jr., R. S. (1994) The Role of Country of Origin in Product Evaluations: Informational and Standard-of-Comparison Effects. Journal of Consumer Psychology. 3 (2). p. 187-212. Lin, M. H., Kwan, V. S. Y., Cheung, A. & Fiske, S. T. (2005) Stereotype Content Model Explains Prejudice for an Envied Outgroup: Scale of Anti-Asian American Stereotypes. Personality and Social Psychology Bulletin. 31 (1). p. 34-47. Maheswaran, D. (1994) Country of Origin as a Stereotype: Effects of Consumer     Expertise and Attribute Strength on Product Evaluations. Journal of Consumer      Research. 21 (1). p. 354-65. Mano, H. & Oliver, R. L. (1993) Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling and Satisfaction. Journal of     Consumer Research. 20 (2). p. 451-66. Park, C. W., Jaworski, B. J. & MacInnis, D. J. (1986) Strategic Brand Concept-Image Management. Journal of Marketing. 50 (4). p. 135-45. Pharr, J. M. (2005) Synthesizing Country-of-Origin Research from the Last Decade: Is the Concept Still Salient in an Era of Global Brands. Journal of Marketing Theory & Practice. 13 (4). p. 34-45. Poppe, E. & Linssen, H. (1999) In-group Favouritism and the Reflection of Realistic Dimensions of Difference between National States in Central and Eastern European Nationality Stereotypes. British Journal of Social Psychology. 38 (1). p. 85-102. Ries, A. & Trout, J. (2001) Positioning: The Battle for your Mind. New York, NY: McGraw-Hill. Shimp, T. A. & Sharma, S. (1987) Consumer Ethnocentrism: Construction and Validation of the CETSCALE. Journal of Marketing Research. 24 (3). p. 280-89.  Srivastava, J. & Mitra, A. (1998) Warranty as a Signal of Quality: The Moderating Effect of Consumer Knowledge on Quality Evaluations. Marketing Letters. 9 (4). p. 327-36. Teas, R. K. & Agarwal, S. (2000) The Effects of Extrinsic Product Cues on Consumers' Perceptions of Quality, Sacrifice, and Value. Journal of the Academy of Marketing Science. 28 (Spring). p. 278-90.  Verlegh, P. W. J. & Steenkamp, J. E. M. (1999) A Review and Meta-analysis of Country-of-Origin Research. Journal of Economic Psychology. 20 (5). p. 521-46. Yeung, C. W. M. & Wyer Jr., R. S. (2004) Affect, Appraisal, and Consumer Judgment. Journal     of Consumer Research. 31 (1). p. 412-24. Voss, K. E., Spangenberg, E. R. & Grohmann, B. (2003) Measuring the Hedonic and Utilitarian Dimensions of Product Attitude. Journal of Marketing Research. 40 (3). p. 310-20. ------------------------------------------------------------------------ 2. Behavioural segmentation using store scanner data in retailing: Exploration and exploitation in frequently purchased consumer goods markets Authors: Cheng Luo; Oscar de Bruijn; Yu-Wang Chen Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=199 References: Audibert, J. Y., Munos, R., and Szepesv´ari, C. (2009) Exploration-exploitation trade-off using variance estimates in multi-armed bandits. Theoretical Computer Science. 410. p. 1876-1902. Babej, M. E., and Pollak, T. (2007) In-store advertising: Coming of age? [Online] Available from : http://www.forbes.com/2007/10/29/unsolicited-advice-supermarkets oped_meb_1030advice.html [Accessed: 10 June 2014] Cerrito, P. B. (2005). Comparison of Enterprise Miner and SAS/Stat for data mining. Louisville: SAS Institute Inc. Che, H., Erdem, T., and Öncü , T. (2013) Consumer learning and evolution of consumer brand preferences. Pennsylvania: University of Pennsylvania. Chen, J. (2004) Generalized entropy theory of information and market patterns. Corporate Finance Review. p. 23-32. Collica, R. S. (2011). Customer segmentation and clustering using SAS Enterprise Miner. 2nd Ed. Cary: SAS Institute Inc. Erdem, T., and Keane, M. P. (1996) Decision-making under uncertainty: Capturing dynamic brand choice processes in turbulent consumer goods markets. Marketing Science. 15(1). p. 1-20. Gupta, A. K., Smith, K. G., and Shalley, C. E. (2006) The interplay between exploration and exploitation. Academy of Management Journal. 49(4). p. 693–706. Gilbert, D. C., and Jackaria, N. (2002) The efficacy of sales promotions in UK supermarkets: A consumer view. International Journal of Retail & Distribution Management. 30(6). p. 315-322. Heilman, C. M., Bowman, D., and Wright, G. P. (2000) The evolution of brand preferences and choice behaviors of consumers new to a market. Journal of Marketing Research. 37(2). p. 139-155. Lodorfos, G. N., Mulvana, K. L., and Temperley, J. (2006) Consumer behaviour: Experience, price, trust and subjective norms in the OTC pharmaceutical market. Innovative Marketing. 2(3). p. 41-66. SAS Institute Inc. (1999) SAS/STAT user's guide. The FASTCLUS Procedure. Cary: SAS Institute Inc. Teunter, L. H. (2002) Analysis of sales promotion effects on household purchase behavior. A Thesis Submitted in partial fulfilment of the Requirements of Erasmus University for the Degree of Doctor of Philosophy. Rotterdam: Erasmus University. ------------------------------------------------------------------------ 3. The role of social capital on absorptive capacity and organizational innovation Authors: Ploychompoo Kittikunchotiwut Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=200 References: Aaker, David A., Kumar, V. and Day, George S, 2001, Marketing Research, New York: John Wiley     and Sons. A. Arora, A. Gambardella, 1994, evaluating technological information and utilizing it:     scientific knowledge, technological capability, and external linkages in     biotechnology.      J. Econ. Behav. Organ, 24, 91–114. A.C. Inkpen, W.K. Tsang, 2005, Social capital, networks, and knowledge transfer, Acad.     Manag.     Rev, 30 (1), 146–165. Adler, P.S., & Kwon, S. W., 2002, Social capital: Prospects for a new concept. Academy of     Management Review, 27, 17–40. Andrew C. Inkpen and Eric W. K. Tsang, 2005, Social capital, Networks, and Knowledge      Transfer. Academy of Management Review, 30(1), 146-165. Armstrong, J.S. and Overton, T.S., 1977, Estimating Non-response Bias in Mail Surveys.     Journal     of Marketing Research, (3), 396. Bettis, R. A., and Hitt, M.A., 1995, the new competitive landscape. Strategic Management     Journal,     16(S1), 7–19. B. Kogut, U. Zander, 1992, Knowledge of the firm, combinative capabilities, and the     replication of technology. Organ. Sci. 3,383–397. B.N. Anand, T. Khanna, 2000, Do firms learn to create value? The case of alliances. Strategic      Management Journal, 21, 295–315. Bolino, M. C., Turnley, W. H., and Bloodgood, J. M., 2002, Citizenship behavior and the creation     of social capital in organizations. Academy of Management Review, 27(4), 505-522. Burt, R. S., 1992, Structural holes. Cambridge, MA: Harvard Business Press. Burt, R. S., 1997, The contingent value of social capital. Administrative Science Quarterly, 42(2),      339-365. B.W. Lin, P.C. Li, J.S. Chen, 2006, Social capital, capabilities, and entrepreneurial strategies: a      Study of Taiwanese high-tech new ventures. Technol. Forecast. Soc. Change, 73, 168–181. Capaldo A., 2007, Network structure and innovation: the leveraging of a dual network as a      distinctive relational capability. Strategy Manage J, 28:585-608. C.C. Phelps, 2010, A longitudinal study of the influence of alliance network structure and      composition on firm exploratory innovation.  Academic Management Journal, 53 (4), 890–913. C. Haeussler, M. Higgins, 2009, Control right and the performance of strategic alliances.     (Electronic copy available at.com/abstract=1424073). Chiu, C. M., Hsu, M. H., & Wang, E. T. G., 2006, Understanding knowledge sharing in     virtual     communities: An integration of social capital and social cognitive theories.     Decision Support Systems, 42(3), 1872-1888. Chow, W. S., & Chan, L. S., 2008, Social network, social trust and shared goals in     organizational     knowledge sharing. Information & Management, 45(7), 458-465. Chua, A., 2002, The influence of social interaction on knowledge creation. Journal of I    intellectual Capital, 3(4), 375-392. Cohen and Levinthal, 1990, Absorptive Capacity: A New Perspective on Learning and     Innovation, Administrative Science Quarterly, (1), 128-152. Coleman, J. S., 1990, Foundations of social theory. Cambridge, MA: Harvard Business Press. Coleman, J. S., 1988, Social capital in the creation of human capital. American Journal of     Sociology, 94, S95-S120. Conner, K. R., and Prahalad, C. K., 1996, A resource-based theory of the firm: Knowledge      versus opportunism. Organization Science, 7(5), 477–501. Cooke, P., & Wills, D., 1999, Small firms, social capital and the enhancement of business      performance through innovation programmers. Small Business Economics, 13, 219–234. C. Steinfield, A. Scupola, C. Lopez-Nicolas, 2010, Social capital, ICT use and company      performance: findings from the Medicon Valley Biotech cluster. Technol. Forecast. Soc      Change. 77, 1156 –1166. Daghfous, A., 2004, Absorptive capacity and the implementation of knowledge intensive best     practices. S.A.M. Advanced Management Journal, 69(2), 21−27. Davenport, T. H., 1997, Ten principles of knowledge management and four case studies.     Knowledge and Process Management, 4(3), 187-208. E.O. Laumann, 1978, Community structure as interorganizational linkages. Annu. Rev. Sociol,     4 (1),455–484. Fukuyama, F.,1995, Trust: The social virtues and the creation of prosperity. New York: the     Free Press. G. Ahuja, 2002, Collaboration networks, structural holes, and innovation: a longitudinal s    tudy, Administrative Science Quarterly, 45(3), 425–455. Granovetter, M.,1985, Economic action and social structure: The problem of embeddedness.     American Journal of Sociology, 91,481–510. Grant, R. M.,1996, Toward a knowledge‐based theory of the firm. Strategic Management     Journal,     17(S2),109–122. Hage, J., & Aiken, M., 1970, Social change in complex organizations, New York: Random     House. Hair, Joseph F., Black, William C., Babin, Barry J. and Anderson, Rolph E, 2010, Multivariate     Data Analysis: A Global Perspective.  Pearson Publishing, New Jerrey. Hakansson, H., and Snehota, I., 1995, developing relationships in business networks. London:     Routledge Haris Aslam, Khuram Shahzad, Aly Raza Syed, Asher Ramish, 2013, Social Capital and  Knowledge Sharing as Determinants of Academic Performance, Institute of Behavioral and Applied Management, 25-41. Inkpen, A. C., and Tsang, E. W. K., 2005, Social capital, networks, and knowledge transfer.     Academy of Management Review, 30(1), 146-165. Jennifer Xu, Michael Chau, Bernard C.Y.Tan, 2014, The Development of Social Capital in the      Collaboration Network of Information Systems Scholars, Journal of the Association for      Information Systems, 15(12), 853-859. Kogut, B., & Zander, U., 1996, What firms do? Coordination, identity, and learning. Organization     Science, 7(5), 502–518. Kostopoulos, K. C., Brachos, D., Papalexandris, A., Philippidou, S. and Prastacos, G. P., 2007,     Organizational Unit ACAP: Social Context and Performance Outcomes. In George T. K.R. Fabrizio, 2009, Absorptive capacity and the search for innovation. Res. Policy, 38 (2) 255-     267. Levin and Ferrin, 2003, Information Sources for Trust Judgments in Managerial     Relationships     over Time: A Conceptual Analysis. Institute of Behavioral and Applied Management,     140-    160. Levin DZ, Cross R., 2004, the strength of weak ties you can trust: the mediating role of trust     in effective knowledge transfer. Manage Sci, 50(11), 1477-1490. L. Fleming, O. Sorenson, 2004, Science as a map in technological search. Strategy. Manag. J, 25     909-928. Mauss, M., 1954, The gift. New York: Free Press. Merton, R.,1968,  Social theory and social structure. New York: Free Press. M.M. Haris Aslam, Khuram Shahzad, Aly Raza Syed, Asher Ramish, 2013, Social Capital     and Knowledge Sharing as Determinants of Academic Performance, Institute of     Behavioral and Applied Management. M. Zollo, S. Winter,2002, Deliberate learning and the evolution of dynamic capabilities.     Organ.     Sci, 13, 339–352. Nahapiet, J., and Ghoshal, S., 1998, Social capital, intellectual capital, and the organizational  advantage. Academy of Management Review, 23,242–266. Neter, John, William,Wasserman and Michael,H. Kutner.,1985, Applied Linear Statistical      Models: Regression, Analysis of Variance, and Experimental Designs. 2 nd Edition. Homewood: Richard D. Irwin, Inc.  N. Lin, 2001, Social Capital: A Theory of Social Structure and Action. Cambridge University      Press.  Nonaka, I., and Takeuchi, H.,1995, The knowledge-creating company: How Japanese companies     create the dynamics of innovation. Oxford university press. Nunnally, J.C. and Bernstein, I.H.,1994, Psychometric Theory (3rd Edition). McGraw-Hill          Series in Psychology, McGraw-Hill, Inc., New York: NY, (21), 451-468. P.H. Soh, E.B. Roberts, 2005, Technology alliances and networks: an external link to research     capability. IEEE Trans. Eng. Manag, 52(4), 419–428. Powell, W. W., Koput, K. W., and Smith-Doerr, L., 1996, Interorganizational collaboration     and the locus of innovation: Networks of learning in biotechnology. Administrative     Science Quarterly, 41,116–145. Putnam, R., 1995, Bowling alone: America's declining social capital. Journal of Democracy, 6(1),          65–78. Putnam, R. (2000). Bowling alone: The collapse and revival of American community. New     York: Simon Schuster. Putnam, R., 1993, Making democracy work: Civic traditions in modern Italy. Princeton, N. J.:     Princeton University Press. Prajogo, D. I., and Ahmed, P. K., 2006, Relationships between innovation stimulus,     innovation capacity, and innovation performance. R & D Management, 36(5), 499-515. R.C. Sampson, 2007, R&D alliances and firm performance: the impact of technological      diversity and alliance organization on innovation. Academic Management Journal, 50(2),     364–386. Renko, H., Autio, E., and Tontti, V, 2002, Social capital, knowledge, and the international      growth of technology-based new firms. International Business Review, 11, 279–304. R.J. Jesen, G. Szulanski, 2007, Template use and effectiveness of knowledge transfer, Manag.      Sci. 53,1716–1730. R. Landry, N. Amara, M. Lamari, 2002, Does social capital determine innovation? To what       extent ? Technol. Forecast. Soc. Change, 69, 681–701. Rousseau, D. M., Sitkin, S., Burt, R. S., and Camerer, C., 1998, Not so different after all: A     cross-discipline view of trust. Academy of Management Review, 23: 393–404. S.A. Zahra, G. George, 2002, Absorptive capacity: a review, reconceptualization, and     extension. Acad. Manag. Rev, 17(2),185–203. Snell, S. A., Youndt, M.A., & Wright, P.M.,1996, Establishing a framework for research in      strategic human resource management: Merging resource theory and organizational      learning. Research in Personnel and Human Resources Management,14, 61–90. Solomon (Ed.). Proceedings of the Sixty-Sixth Annual Meeting of the Academy of Management. Spender, J. C.,1996, Competitive advantage from tacit knowledge? Unpacking the concept and     its strategic implications. In Bertrand Moingeon, & Amy Edmondson (Eds.),     Organisational learning and competitive advantage, London: Sage Publications. Sui-Hua Yu,2013, Social capital, absorptive capacity, and firm innovation. Technological     Forecasting & Social Change, (80),1261-1270. Tsai, W., and  Ghoshal, S, 1998, Social capital and value creation: The role of intrafirm      networks. Academy of Management Journal, 41(4),464-476. Tsai, Y. C., 2006, Effect of social capital and absorptive capability on innovation in internet     marketing. International Journal of Management, 23(1), 157–166. Tushman, M. L., & Anderson, P.,1986, Technological discontinuities and organizational     environments. Administrative Science Quarterly, 31,439–465. U. Lichtenthaler,2009, Absorptive capacity, environmental turbulence, and the      complementarity of organizational learning processes. Acad. Manag. J, 52(4),822–846. Verona,G.,1999, A Resource-Based View of Product Development. Academy Management     Review,     24(1), 132-142.  Widén-Wulff, G., & Ginman, M.,2004, Explaining knowledge sharing in organizations     through the dimensions of social capital. Journal of Information Science, 30(5), 448-458. W.M. Cohen, D.A. Levinthal, 1990, Absorptive capacity: a new perspective on learning and     innovation. Admin. Sci. Q, 35(1),128–152. W.W. Powell, K.W. Koput, L. Smith-Doerr, 1996, Interorganizational collaboration and the     locus of innovation: networks of learning in biotechnology. Admin. Sci. Q, 41(1),116–145. Zahra, S. A., and George, G.,2002, Absorptive capacity: A review, reconceptualization, and      extension. Academy of Management Review, 27(2),185−203. ------------------------------------------------------------------------ 4. Investigating the major marketing communication tools and their impact on building bank brand equity in the Egyptian context A customer perspective Authors: Heba Sadek; Peter Redding; Passant Tantawi Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=201 References: Aaker, D. A. (1991). Managing brand equity: Capitalizing on the value of a brand name. New York: Free Press.  Aaker, D.A. (1996). Building strong brands. New York: Free Press. Ambler, T., Bhattacharya, C.B., Dell, J., Keller, K.L., Lemon, K.N., & Mittal, V. (2002). Relating brand and customer perspectives on marketing management. Journal of Service Research, 5(1), 13-25. American Chamber of Commerce Egypt (2008). Banking Sector Development in Egypt. Retrieved September 15, 2012 from http://www.amcham.org.eg/resources_publications/publications/business_studies/Default.asp?repid=53&MyYear Atilgan, E., Akinci, S., Aksoy, S., & Kaynak, E. (2009). Customer-based brand equity for global brands: A multinational approach. Journal of Euromarketing, 18(2), 115-132. Atilgan, E., Aksoy, S., &Akinci, S. (2005). Determinants of the brand equity: A verification approach in the beverage industry in Turkey. Journal of Marketing Intelligence and Planning, 23(3), 237-248. Barwise, P. (1993). Brand Equity: Snark or Boojum? International Journal of Research in Marketing, 10(March), 93-104. Bick, G.N.C. (2009). Increasing shareholder value through building customer and brand equity. Journal of Marketing Management, 25 (1/2), 117-41. Buil, I., De Chernatony, L., & Martinez, E. (2008). A cross-national validation of the consumer-based brand equity scale. Journal of Product and Brand Management, 17(6), 384-92. Burmann, C., Jost-Benz, M., & Riley, N. (2009). Towards an identity-based brand equity model. Journal of Business Research, 62(3), 390-397. Chahal, H., & Bala, M. (2012). Significant components of service brand equity in healthcare sector. International Journal of Health Care, 25(4), 343-362. Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects form brand trust and brand effect to brand performance: The role of brand loyalty. Journal of Marketing, 65(2), 81-93. Chen, A.C. (2001). Using free association to examine the relationship between the characteristics of brand associations and brand equity. Journal of Product & Brand Management, 10(6/7), 439-49. Cobb-Walgren, C., Ruble, C. A., & Donthu, N. (1995). Brand equity, brand preference, and purchase intent. Journal of Advertising, 24(3), 25-40. De Chernatony, L., & Cottam, S. (2006). Why are financial services brands not great? Journal of Product & Brand Management, 15(2), 88-97. De Chernatony, L., & Dall’OlmoRiely, F. (1999). Experts’ views about defining services brands and the principles of service branding. Journal of Business Research, 32(11/12), 1074 ff. Duffy, D. (2005). The evolution of customer loyalty strategy. Journal of Consumer Marketing, 22(4/5), 284-286. Dyson, P., Farr, A., & Hollis, N. (1996). Understanding, measuring, and using brand equity. Journal of Advertising Research, November(December), 9-21. Farquhar, P.H. (1989). Managing brand equity. Marketing Research, 1(3), 24-33. Feldwick, P. (2002). What is brand equity, anyway? Henley-on-Thames: World Advertising Research Center. Fill, C. (2002), Marketing communications, contexts, strategies and applications. (3rd ed.). Prentice Hall Europe, Hemel Hempstead. Garbarino, E., & Johnson, M. S. (1999). The different roles of satisfaction, trust, and commitment in customer relationships. Journal of Marketing, 63(April), 70-87. Ghoneim, A. F. (2007). Access to services and its impact on competitiveness of Egyptian firms. The Journal of International Trade and Diplomacy, 1(2), 203-230. Gronroos, C. (2001). The perceived service quality concept–a mistake. Managing Service Quality Journal, 11(3), 150-200. Gronroos, C. (2007). Services management and marketing. (3rd ed.). Chichester: John Wiley & Sons. Grover, R., & Srinivasan, V. (1992). Evaluating the multiple effects of retail promotions on brand-loyal and brand-switching segments. Journal of Marketing Research, 29 (February), 76-89. Harris, L.C., & Goode, M.H.H. (2004). The four levels of loyalty and the pivotal role of trust: a study of online service dynamics. Journal of Retailing, 80, 139-158. Herrera, F., Lopez, E., & Rodriguez, M.A. (2002). A linguistic decision model for promotion mix management solved with genetic algorithms. International Journal of Approximate Reasoning, 30(3), 203-223. Hiscock, J. (2001). Most trusted brands. Journal of Marketing, March(1), 32-33. Javalgi, R.R., & Moberg, C.R. (1997). Service loyalty: Implications for service providers. Journal of Services Marketing, 11(3), 165-179. Kapferer, J.N. (1997). Strategic brand management. (2nd ed.). London: Kogan Page. Kartono, B., & Rao, V.R. (2009). Brand equity measurement: Comparative review and a normative guide. Johnson School Research Paper Series No. 24-09. Kayaman, R., & Arasli, H. (2007). Customer based brand equity: Evidence from the hotel industry. Journal of Managing Service Quality, 17(1), 92-109. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22. Keller, K. L. (2001). Building customer-based brand equity. Marketing Management, 10(2), 14-19. Keller, K. L. (2003). Brand synthesis: The multidimensionality of brand knowledge. Journal of Consumer Research, 29(4), 595-600. Keller, K.L. (1998). Strategic brand management: Building, measuring and managing brand equity. Upper Saddle River, NJ: Prentice Hall. Kim, H., Kim, W., & An, J. (2003). The effect of customer-based brand equity on firms' financial performance. Journal of Customer Marketing. 20(4), 335-351. Kimpakorn, N., &Tocquer, G. (2010). Service brand equity and employee brand commitment. Journal of Services Marketing, 24(5), 378-388. Kumar, R., Dash, S., and Purwar, P. (2013). The nature and antecedents of brand equity and its dimensions. Journal of Marketing Intelligence and Planning, 3(2), 141-159. LaBahn, D.W., & Kohli, C. (1997). Maintaining client commitment in advertising agency-client relationships. Industrial Marketing Management, 26(6), 497-508. Lassar, W., Mittal, B., & Sharma, A. (1995). Measuring customer-based brand equity. Journal of Consumer Marketing, 12(4), 11-19. Leone, R.P., Rao, V.R., Keller, K. L., Luo, A.M., McAlister, L.,  & Srivastava, R. (2006). Linking brand equity to customer equity. Journal of Service Research, 9(2), 125-138. Luk, S.T., & Yip, L.S. (2008). The moderator effect of monetary sales promotion on the relationship between brand trust and purchase behaviour. Journal of Brand Management, 15(6), 452-464. MacKay, M.M., Romaniuk, J., & Sharp, B. (1997). A typology of brand equity research. Proceedings of the Australia New Zealand Marketing Educators Conference (ANZMAC), Department of Marketing, Monash University, Melbourne, 1146-1157. McAllister, D.J. (1995). Affect and cognition based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38(February), 24-59. Morgan, R. M., & Hunt, S. D. (1994). The commitment- trust theory of relationship marketing. Journal of Marketing, 58(July), 20-38. Moutinho, L., Davies, F., Deng, S., Peris, S. M., & Alcaniz, J. E. B. (1997). The future role of bank branches and their managers: Comparing managerial perceptions in Canada and Spain. International Journal of Bank Marketing, 15(3), 99-105. Nellis, J.G., McCaffery, K.M. & Hutchinson, R.W. (2000). Strategic challenges for the European banking industry in the new millennium. International Journal of Bank Marketing, 18(2), 53-64. Netemeyer, R. G., Krishnan, B., Pullig, C., Wang, G., Yagci, M., & Dean, D. (2004). Developing and validating measures of facets of customer-based brand equity. Journal of Business Research,57(2), 209-224. Oliver, R. L. (1997). Satisfaction: A behavioral perspective on the consumer. New York: McGraw-Hill. Pappu, R., Quester, P. G., & Cooksey, R. W. (2005). Consumer based brand equity: Improving measurement – empirical evidence. Journal of Product and Brand Management, 14(3), 143-154. Pappu, R., Quester, P. G., & Cooksey, R. W. (2006). Consumer-based brand equity and country-of-origin relationships: Some empirical evidence. European Journal of Marketing, 40(5/6), 696-717. Parasuraman, A. (1997). Reflections on Gaining Competitive Advantage through Customer Value. Journal of the Academy of Marketing Science, 25(2), 154-161. Park, C.S., & Srinivasan, V. (1994). A Survey-based method for measuring and understanding brand equity and its extendibility. Journal of Marketing Research, 31(May), 271-288. Pinar, M., Girard, T., & Eser, Z. (2012). Consumer-based brand equity in banking industry: A comparison of local and global banks in Turkey. International Journal of Bank Marketing, 30(5), 359-375. Powers, T. L. & Hahn, W. (2002). Skill and resource based competitive methods: Impact on firm performance. Journal of Services Marketing, 16(2/3), 113-124. Punch, K.F. (1998). Introduction to social research: Quantitative and qualitative approaches. Thousand Oaks, CA: Sage Publications. Quelch, J. (2003). The return of the global brand. Harvard Business Review, 81(18), 22-30. Rajh, E., & Dosen, D. (2009). The effect of marketing mix elements on service brand equity. Economic Research Original Scientific Paper, 22(4), 69-83. Rauyruen, P., Miller, K. E., & Groth, M. (2009). B2B services: Linking service loyalty and brand equity. Journal of Services Marketing, 23(3), 175-186. Riezebos, R. (2003). Brand management– A theoretical and practical approach. Harlow: Pearson Education. Rio, A., Vazquez, R., & Iglesias, V. (2001). The role of the brand name in obtaining differential advantages. Journal of Product & Brand Management, 10(7), 452-465. Rossiter, J. R.,& Percy, L. (1987). Advertising and promotion management. New York: McGraw-Hill. Rotter, J. B. (1967). A new scale for the measurement of interpersonal trust. Journal of Personality, 35(4), 651-665. Simon, C. J., & Sullivan, M. W. (1993). The measurement and determinants of brand equity: A financial approach. Marketing Science, 12(1), 28-52. Sinha, A., Ashill, N.J., & Gazley, A. (2008). Measuring customer based brand equity using hierarchal Bayes methodology. Australian Marketing Journal, 16(1), 3-19. Vazquez, R., Del Rio, A. B., & Iglesias, V. (2002). Consumer-based brand equity: Development and validation of a measurement instrument. Journal of Marketing Management, 18(1/2), 27-49. Washburn, J.H., & Plank, R.E. (2002). Measuring brand equity: An evaluation of a consumer-based brand equity scale. Journal of Marketing Theory and Practice, 10(1), 46-62. Wood, L. (2000). Brands and brand equity: Definition and management. Management Decision, 38(9), 662-669. Wright, A. (2002). Technology as an enabler of the global branding of retail financial services. Journal of International Marketing, 10(2), 83-98. Yacout, O.M., & Elsahn, M.F. (2011). Customer-based brand equity of Islamic banks in Bahrain: An empirical investigation, in handbook of Islamic marketing, Sandikci, O. & Rice, G., eds. UK: Edward Elgar Publishing Ltd, 274-99. Yoo, B., & Donthu, N. (1997). Developing and validating a consumer-based overall brand equity scale for Americans and Koreans: An extension of Aaker’s and Keller’s conceptualizations. Paper presented at 1997 AMA summer Educators Conference, Chicago. Yoo, B., & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1-14. Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 25(2), 195-212. Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22.   ------------------------------------------------------------------------ 5. Private label brand adoption in South Africa: a qualitative analysis of grocery products using expert opinion Authors: Justin Beneke; Stephen Carter Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=202 References: Baltas, G. 2003. A combined segmentation and demand model for store brands. European Journal of Marketing, 37(10), 1499-1513. Blottnitz, M. 2007.Review of the South African wholesale and retail sector and its Small Enterprises in 2007. University of Cape Town, Cape Town (unpublished). Broadbent, S. 1994. Diversity in categories, brands and strategy. Journal of Brand Management, 2(1), 9-18. Corstjens, J., Corstjens, M. and Lal, R. 1995. Retail competition in the fast-moving consumer goods industry: The case of France and the UK. European Management Journal, 13(4), 363-73. deChernatony, L. and McDonald, M. 2003. Creating Powerful Brands, 3rd edition. Elsevier, Oxford. de Wulf, K.,Odekerken-Schröder, G., Goedertier, F. and Van Ossel, G. 2005. Consumer perceptions of store brands versus national brands. Journal of Consumer Marketing, 22(4), 223–232. Fan, Y. 2005.Ethical branding and corporate reputation. Corporate Communications: An International Journal, 10(4), 341-350. Huang, Y. and Huddleston, P. 2009. Retailer premium own-brands: Creating customer loyalty through own-brand products advantage. International Journal of Retail and Distribution Management, 37(11), 975-992. Herstein, R. and Jaffe, E. 2007. Launching store brands in emerging markets: Resistance crumbles. Journal of Business Strategy, 28(5), 13-19. Klemz, B., Boshoff, C. and Mazibuko, N. 2006. Emerging markets in black South African townships: Small local independently owned versus large national retailers. European Journal of Marketing, 40(5), 590–611. Klug, D. and Queck, M. 2012. Private Label, 2013: The global grocery trends to watch. Planet Retail. Available:  http://www.planetretail.net/catalog/mkrep/6/3/sum_PrivateLabel2013.pdf.Dated 01/12/2012.  Knox, S. 2004. Positioning and branding your organization. Journal of Product and Brand Management, 13(2), 105-115. Kumar, N. and Steenkamp, J. 2007. Private Label Strategy: How to meet the store brand challenge. Harvard Business School Press, Cambridge. Martenson, R. 2007. Corporate brand image, satisfaction and store loyalty: A study of the store as a brand, store brands and manufacturer brands. International Journal of Retail and Distribution Management, 35(7), 544-555. Mowle, J. and Merilees, B. 2005. A functional and symbolic perspective to branding Australian SME wineries.Journal of Product and Brand Management, 14(4), 220-227. Nielsen, A.C. 2011. Retailer Own Brands. Client Presentation: Standard Bank Investment Conference, Vineyard Hotel, December 2011, Cape Town. Nielsen, A.C. 2006. Retailer own brands: Insights from category to consumer to chain. Available (Executive Summary):  http://www.bizcommunity.com/Article/196/19/11899.html. Dated 04/09/2006. Olbrich, R. and Grewe, G. 2009. Consequences of competition between national brands and private labels. Empirical results from different German outlet formats. International Journal of Retail and Distribution Management, 37(11), 933-951. PlanetRetail. 2010. Retailers and manufacturers must collaborate to secure growth. Available: http://admin.planetretail.net/NewsMedia/PAYG/PressRelease.aspx?NewsItemID=59136. Dated 24/05/2010. Weisnewski, M. 2008. How tangible is your brand? Design Management Review, 19(2), 53-57. Weisnewski, M. 2009. Why should non-profits invest in a brand? And where to begin.Non-Profit World, 29(3), 2-12. Wood, L. 2000. Brands and brand equity: Definition and management. Management Decision, 38(9), 662-74. Zielke, S. and Dobbelstein, T. 2007. Customers’ willingness to purchase new store brands. Journal of Product and Brand Management, 16(2), 112-121. ------------------------------------------------------------------------ 6. South Korea's country personality in Thai consumer's perception: A qualitative study Authors: Kawpong Polyorat; Kullanun Sripongpun Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=203 References: Aaker, J.L., 1997. Dimensions of brand personality. Journal of Marketing Research, 34(3), 347-356. Bouhlel, O.,  Mzoughi, N., Hadiji, D., and Slimane, I.B., 2011.  Brand personality’s influence on     the purchase intention: a mobile marketing case.  International Journal of Business and     Management, 6(9), 210-227. Chen, Q. and Rodgers, S., 2006.Development of an instrument to measure web site  personality. Journal of Interactive Advertising, 7(1), 47-64. d’Astous, A. and Boujbel, L., 2007.Positioning countries on personality dimensions: scale     development and implications for country marketing. Journal of Business Research, 60(3),     231-239. d'Astous, A., François,C., and d'Astous, E., 2006.  The personality of cultural festivals: scale development and applications. International Journal of Arts Management, 8(2), 14-23. Hosany, S., Ekinci, Y., andUysal, M., 2006.Destination image and destination personality: an     application of branding theories to tourism places. Journal of Business Research, 59, 638–     642. Kim, Y., 2006.  Do South Korean companies need to obscure their country-of-origin image? A     case of Samsung. Corporate Communications: An International Journal, 11(2), 126-137. Lee, C.Y., 2012.  Korean culture and its influence on business practice in South Korea.  The     Journal of International Management Studies, 7(2), 184-191.  Sirisoontorn, S., and Polyorat, K., 2013.Impact of country personality and country image on     country of origin and purchase intentions for global supply chain management     presented at the 2nd International Conference on Production and Supply Chain Management     (ICPSCM 2013), Rome, Italy.  Sung, Y. and Tinkham, S. F., 2005.Brand personality structures in the United States and Korea: common and culture-specific factors.  Journal of Consumer Psychology, 15(4), 334–350. Swaminathan, V., Stilley K. M. and Ahluwalia, R., 2009.When brand personality matters: the moderating role of attachment styles. Journal of Consumer Research, 35, 985-1002. Tsiotsou, R., 2012. Developing a scale for measuring the personality of sport teams. Journal of Services Marketing, 248-249. Venable, B., Rose, G., Bush, V. and Gilbert, F., 2005.  The role of brand personality in charitable giving: an assessment and validation. Academy of Marketing Science Journal, 33(3), 295–316. Upadhyaya, M., 2012. Influence of destination image and destination personality: an empirical analysis. Journal of Marketing & Communication, 7(3), 40-47. Yu, S., 1999.  The growth pattern of Samsung electronics: a strategy perspective.  International     Studies of Management & Organization, 28(4), 57-72. ------------------------------------------------------------------------ 7. Is converting shrub land to palm oil plantation worth it? - an ecosystem services analysis Authors: Martha Fani Cahyandito; Rizky Ramadhan Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=204 References: Anggraitoningsih, W., Ubaidillah, R., Sutrisno, H., Suwito, A., Efendy, O., (2012). Potensi dan     Pengendalian Serangga Hama Kelapa Sawit di Lampung. Ristek LIPI. Antarnews. (2013, March 29). 37 Juta Rakyat Gantungkan Hidup pada Sawit. Retrieved July 13, 2013, from www.antaranews.com:  http://kalbar.antaranews.com/berita/311536/37-juta-rakyat-indonesia-gantungkan-hidup-pada-sawit Barnes, T.G, 2000, Landscape Ecology and Ecosystems Management, University of Kentucky     Cooperative Extension Service. Bishop, R. A. (1979). Measuring Values of Extra-Market Goods: Indirect Measures Biased? American     Journal of Agricultural Economics. Boyle, K. J., (2003). Contingent Valuation In Practice. Department of Resources Economic & Policy. Creswell, J. W. (2007). Designing and Conducting Mixed Methods Research. USA: Sage Publications. Davis, K.F., D’Odorico, P., Rulli, M.C., 2014, Land Grabbing: A Preliminary Quantification of     Economic Impacts on Rural Livelihoods, Population and Environment. (2014) 36:180–192. Djadjaningrat. (1997). Pengantar Ekonomi Lingkungan. Jakarta: LP3ES. Flint and Van den Bosch. (1981). Introduction to Integrated Pest Management. Plenum Press, New     York and London. Freemark, K.E., Probst, J.R., Dunning, J.B., Heji., S.J., 1993, Adding a Landscape Ecology     Perspective to Conservation and Management Planning, In: Status and Management of     Neotropical Migratory Birds, Edition: General Technical Report RM-229, pp.346-352. Gunawan, M. A. (2003). Keragaman Burung di Enam Tipe Habitat PT. Inhutani I Labanan,     Kalimantan Timur. Biodiversitas , 4. Iskandar, J. (2009). Ekologi Manusia dan Pembangunan Berkelanjutan. Bandung: Program Studi     Magister Ilmu Lingkungan Universitas Padjadjaran. Kaufmann, M.R., Graham, R.T., Boyce Jr., J.A., Moir, W.H., Perry, L., Reynolds, R.T.,  Bassett, R.L., Mehlhop, P., Edminster, C.B., Block, W.M., Corn, P.S., 1994, An Ecological Basis for Ecosystem Management, General Technical Report RM-246 of Forest Service, U.S. Department of Agriculture.  Kompasiana. (2013, June 28). Profil Kelapa Sawit Indonesia, Retrieved July 13, 2013, from  Kompasiana.com: http://ekonomi.kompasiana.com/bisnis/2013/06/28/profil-kelapa- sawit-indonesia-569054.html Kontan. (2013). Ekspor Minyak Kelapa Sawit Melejit. Retrieved December 12, 2013, from  kontan.co.id: http://industri.kontan.co.id/news/ekspor-minyak-kelapa-sawit-melejit Marten. (2001). Human Ecology Basic Concepts For Sustainable Development. London: Earthscan. Millennium Ecosystem Assessment Board (World Resources Institute), 2003, Ecosystems and     Human Well-being: A Framework for Assessment, Island Press, London. Odum. 1993. Dasar-Dasar Ekologi. Gadjah Mada University Press. Yogyakarta. Plieninger, T., van der Horst, D., Schleyer, C., Bieling, C., 2014. Sustaining Ecosystem Services.     In:Cultural Landscapes, Ecology and Society, 19(2): 59.  Pusat Informasi Kelapa Sawit. (2013, March). Penghasilan Negara dari Pajak Ekspor. Retrieved July     13, 2013, from informasi.kelapasawit.blogspot.com:  http://informasi-kelapasawit.blogspot.com/2013/03/penghasilan-negara-dari-pajak-    ekspor.html Riyanto, H. I. (2011). Kelimpahan dan Keanekaragaman Spesies Serangga Predator dan Parasitoid Aphis     Gossypii Di Sumatera Selatan. Program Studi Doktor Ilmu Pertanian. Roundtable on Sustainable Palm Oil (RSPO), 2014, Impact Report 2014. Roundtable for Sustainable Palm Oil (RSPO), 2013, Principles and Criteria for the Production of     Sustainable Palm Oil. Sathirathai, B. (2001). Valuing Mangrove Conservation in Southern Thailand. Western Economic     Association International. Snell, M. (2011). Cost-Benefit Analysis: A Practical Guide. Great Britain: Thomas Telford. ------------------------------------------------------------------------ 8. Assessing the implementation of TQM in the hospitality industry in Alexandria Authors: Reem Bahaa El Masry; Reham Yassin Hamido; Hala Nabil Hilaly Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=205 References: Barrows, Clayton W. and Powers, Tom.(2009). Introduction to the hospitality industry. John Wiley & sons. Basu, Amiya, (2004), the price of Delivery Services, Journal of Regional Science, vol.44, Issue 4 Besterfield, et al.2003. Total Quality Management. Pearson education international. Bruhn, Manfred and Georgi, Dominik. 2006. Managing the Service Value Chain. Prentice hall. Bruhn, Manfred and Georgi, Dominik. 2006. Service Marketing. Prentice Hall.  Evans, Iames R.and Lindsay, William M. 2008. Managing for Quality and Performance Excellence.  Thomson learning Inc. Evans, James R. and Lindsay, William M. 2008. The Management and Control of Quality. Thomson. Foster, S.Thomas (2004). Managing quality- an integrative approach. Pearson education international. Gaurav, Kunal. (2010). Drivers of Employee Satisfaction and Attrition-a Quantitative Investigation. GRINVERLAG. Gerrish, Kate & Lacey, Anne.(2010). The research process in nursing. Blackwell publishing Ltd. Hayes, David K. and Ninemeier, Jack D. (2005).Hotel operation management. Prentice hall. Jones, Gareth R. and George, Jennifer M. (2007). Essentials of Contemporary Management .Mc Graw. Kothari.C.R.(2004). Research methodology. New age international LTd. Kotler, Philip and Armstrong, Gray. (2008). Principles of Marketing. Pearson Education International. Kotler, Philip and Armstrong, Gray. (2011). Marketing – an Introduction. Pearson Education International. Kotler, Philip and Keller, Kevin Lane.(2012). Marketing Management. Pearson education LTD. Lovelock, Christopher, Wirtz, Jochen, Chew, Patricia.(2009). Essentials of services marketing. Pearson prentice hall. Miller, R. L. and Brewer, J. D. (2003). The A-Z of social research: adictionary of key social science research concepts. London: Sage. Mohanty,R.P, and Lakhe, R.P.(2007). TQM in the Service Sector. JAICO publishing house. Mudie, Peter and Pirrie, Angela. (2006). Service Marketing Management. Elsevier LTD. Nunnally, J. C.(1978), “Psychometric theory”, New York: McGraw-Hill. Omachnou, Vincent K. and Ross, Joel E. (2000). Principles of total quality. CRC press LIC. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry. ( 1985), Source: The Journal of Marketing, Vol. 49, No. 4  Rawlins, R.Ashely.2008. Total Quality Management (TQM). Author house. Riegelman, Richard K. (2005). Studying a study and testing a test. Williams & Wilkins Sallis, E. (2005).Total Quality Management .Education.Taylor&Francis. Zeithaml,V., Parasuraman,A. and Berry,Leonard L. (2010). Delivering quality service. The free press- New York.   Web sites www.isixsigma.com www.deming.edu ------------------------------------------------------------------------ 9. The effects of ICT adoption on marketing capabilities and business performance of Indonesian SMEs in the fashion industry Authors: Rini Setiowati; Hartoyo; Heny K. Daryanto; Bustanul Arifin Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=206 References: Ajzen, I., and Fishbein, M. 1980. Understanding attitudes and predicting social behavior, Englewood Cliffs, NJ: Prentice-Hall, Inc. Ajzen, I. 1991. The theory of planned behavior. Organizational Behavior and Human Decision Processes. 20: 179-211. Al-Qirim, N. 2007.The adoption of e-commerce communications and applications technology in small businesses in New Zealand.Electronic Commerce Research and Applications. 6(4):462-473. Amit, R., and Schoemaker, P.J.H. 1993. Strategic assets and organizational rent.Strategic Management Journal. 14(1): 33-46. Antuahene-Gima, Kwaku, and Haiyang L. 2000. Marketing influence tactics in new product development: a study of high technology firms in China. Journal of Product innovation Management, 17 (6): 451-70. Ashrafi R., Murtaza, M. 2008.Use and impact of ICT on SMEs in Oman.The Electronic Journal Information Systems Evaluation.11(3): 125-138. Bassellier, G., Benbasat, I., and Reich, B. 2003. The influence of business managers’ IT competence on championing IT.Information Systems Research. 14(4): 317-336. Barney, J. 1991. Firm resources and sustained competitive advantage.Journal of Management. 17(1): 99-120. Beckinsale, M., and Ram, M. 2006. Delivering ICT to ethnic minority businesses: an action-research approach. Environment and Planning C: Government and Policy. 24(6):847-867. BPS. 2010.Statistik Industrikecil: Small-Scale manufacturing Industry Statistics,  Jakarta: Biro PusatStatistik. Brady, M., Saren, M. and Tzokas, N. (2002). Integrating information technology into marketing practice – the IT reality of contemporary marketing practice. Journal of Marketing Management. 18: 55-77. Brodie RJ.,Winklhofer H., Coviello NE. Johnston W.J. 2007. Is e- marketing coming of age? An examination of the penetration of e-marketing and firm performance. Journal Interactive Marketing. 21 (1): 2-21. Burhalis, D. 2003.eAirlines: strategic and tactical use of ICTs in the airline industry. Information and Management.41:805-825. Day, GS. (1994). The Capabilities of market-driven organizations. Journal of Marketing.58 (4), 37. Davis, F.D. 1986. Technology acceptance model for empirical testing new end-user information system: theory and results. Cambridge, MA: MIT Sloan School of Management. Dutta, S., Narasimhan, O., and Rajiv, S. 1999.  Success in high technology markets: is marketing capability critical? Marketing Science. 18(4):547-568. Fahy, J., Hooley, G.J., Cox, A.J., Beracs, J., Fonfara, K., and Snoj, B. 2000. The development and impact of marketing capabilities in Central Europe. Journal of International Business Studies. 31(1):63-81. Fink, D. 1998. Guidelines for the successful adoption of information technology in small and medium enterprises. International Journal of Information Management. 18(4): 243-253. Fuller-Love, N. 2006.Management development in small firms, International Journal of Management Reviews. 8(3): 175-190. Gatignon, H., and Xuereb, J.M. 1997. Strategic orientation of the firm and new product performance. Journal of Marketing Research. 34(1): 77-90. Ghobakhloo M., Aranda, D.A., Amando, J.B. 2011.Adoption of e-commerce applications in SMEs.Industrial Management & Data Systems. 3(8): 1238-1269. Grant, R.M.1991. The resource-based theory of competitive advantage; implications for strategy formulation. California Management Review. 33(1): 114-135. Grant, R.M. 1996. Direccione strategica: conceptos, technicas y applicaciones. Madrid, Spain: Civitas. Hooley, G.J., Greenlaey, G.E., Cadogan, J.W., and Fahry. J. 2005. The performance impact of marketing resources.Journal of Business Research. 58(1): 18-27. Hunt, S.D., Morgan, R.M. 1996. The resource advantange theory of competition: dynamics, path dependencies, and evolutionary dimensions. Journal of Marketing. 60, October: 107-114. Indonesia’s Central Bureau of Statistics (BPS), 2015.  Jones, C., Hecker, R., Holland, P. 2003. Small firm Internet adoption: opportunities forgone, a journey not begun. Journal of Small Business and Enterprise Development.10(3): 287-298. Kendall, J.D., Tung, L.L., Chua, K.H., Ng, C.H.D. and Tan, S.M. 2001. Receptivity of Singaporeian SMEs to electronic commerce adoption. The Journal of Strategic Information Systems.10 (3); 223-342. Kilangi, A.M. 2012. The determinants of ICT adoption and usage among SMEs: The case of the tourism sector in Tanzania (Dissertation). Netherlands. VrijeUniversiteit. Kollberg, M., and Dreyer, H. 2006.Exploring the impact of ICT on integration in supply chain control: a research model. Department of Production and Quality Engineering, Norwegian University of Science and technology, Norway. Korpelainen, Eija. 2011. Theories of ICT system implementation and adoption – A critical review (Working paper). Helsinki. Department of Industrial Engineering and Management, Aalto University. Kotelnikov, V. 2007.Small and medium enterprises and ICT.Asia Pacific Development Information Programme. Martin, L., and Matlay, H. 2001. “Blanket” approaches to promoting ICT in small firms: some lessons from DTI ladder adoption model in the UK. Internet Research: Electronic Networking Applications and Policy. 11(5): 399-410. Moorman, C., Slotegraaf, R.J. 1999. The contingency value of complementary capabilities in product development. Journal of Marketing Research. 36(2): 239-257. Moore, M., Fairhurst, A. 2003.Marketing capabilities and firm performance in fashion retailing. Journal of Fashion Marketing and Management. 7(3): 386-397. Morgan, N.A., Slotegraaf, R.J., Vorheis, D.W. 2009. Linking marketing capabilities with profit growth. International Journal of Research in Marketing.26:284-293. Morgan, N.A., Vorheis, D.W., Mason, Katsikeask, C.S. 2003. Experiential and information knowledge, architectureal marketing capabilities, and the adaptive performance of export venture. Decision Science. 34(2): 239-257. Prahalad, C.K. and Hamel, G. 1990.  The core competences of the corporation. Harvard Business Review (May/June), 79-91. Quresi Shahih, and Mian S.A. (2010). Antecedents and outcomes of entrepreneurial firms marketing capabilities: an empirical investigation of small technology based firms. Journal of Strategic Innovation and Sustainability. 6(4):28-45. Requelme, H. 2002. Commercial Internet adoption in China: comparing the experience of small, medium, and large businesses. Internet Research: Electronic Networking Applications and Policy. 12(3): 276-286.  Rogers, E.M. 2003.  Diffusion of Innovations. Free Press. New York, NY. Setyorini, T.C., Pinasti, M., Rokhayati, H. (2013).Strengtening the internal factors of batik cluster SMEs in Indonesia: a case of six districts in South-Central Java. International Journal of Business, Humanities and Technology. 3 (1): 21-28.  Shohaib, K., Kandari, A., and Abdurahim, M.A. 2009. Internet adoption by Saudi public relations professionals. Journal of Communiation Management. 13(1):21-36. Smith, M. 2007.Real managerial differences between family and non-family firms. International Journal of Entrepreneurial Behaviour& Research. 13(5): 278-295. Tan, K.S., Chong, C.S., Lin, B., Eze, U.C. 2009. Internet-based ICT adoption: Demographic versus benefits, barriers, and adoption intention. Journal of Enterprise Information Management. 23(1): 27-55. Teo, H.H., Wei, K.K., and Benbasat, I. 2003. Predicting intention to adopt interorganizational linkages: an institutional perspectives. MIS quarterly. 27(1): 19-49. Thong, J. 1999.An integrated model of information systems adoption in small business. Journal of Management Information Sysytems. 29(2):187-214. Thong, J., and Yap, C. 1995.CEO characteristics, organizational characteristics and information technology adoption in small business. Omega. 23(4):429-442. The Ministry of Tourism and Creative Economy of the Republic of Indonesia. 2014. Ekonomi Kreatif: Kekuatanbaru Indonesia menuju 2025. Rencanaaksijangkamenengah 2014-2019. Tornatzky, L.G., and Fleischer M. 1990.The process of technological Innovation. Lexington MA: Lexington Books Trainor, K.J., Beitelspacher, L., S., and Schillewaert, N. 2010. Integrating technology and marketing: an examination of the drivers and outcomes of e-marketing capability. Industrial Marketing Management , doi:10.1016/j.indmarman.2010.05.001. Tsai, M.-T., & Shih, C.-M. (2004). the impact of marketing knowledge among managers on marketing capabilities and business performance. International Journal of Management. 21(4): 524-53 Oliveira, T., Martins, M.F. 2011.Literature review of information technology adoption models at firm level. The Electronic Journal Information Systems Evaluation. 14(1):110-121. Pine, B.J.; Pippers, D. and Rogers, M. (1995). Do you Want to Keep your Customers for Ever?.Harvard Business Review.73 (2): 103-119.  Prahalad, C.K. and Hamel G. 1990. The core competences of the corporation. Harvard Business Review (May/June): 79-91. Prasad, V.K., Ramamurthy, K., and Naidu, G. (2001). The Influence of Internet-Marketing Integration on Marketing Competencies and Export Performance. Journal of International Marketing. 9 (4): 82-110.  QuresiShahih, and Mian S.A. (2010). Antecedents and outcomes of entrepreneurial firms marketing capabilities: an empirical investigation of small technology based firms. Journal of Strategic Innovation and Sustainability. 6(4):28-45. Scott, J.E. 2007. An e-transformation study using the technology-organization-environment framework. 20th Bled eConferenceeMerge: Merging and Emerging Technologies, Processes, and Institutions. June 4-6. Bled Slovenia.  Vilaseca-Requena, J. Torrent-Sellens, J. and Jimenez-Zarco, A. I. (2007). (in press). ICT use in marketing as innovating success factor: Enhancing cooperation in new product development processes. European Journal of Innovation Management.10(2). Doi:10.118/14601060710745297. Vorheis, D.W., Harker, M., and Rao, C.P. 1999.The capabilities and performance advantage of market-driven firms. European Journal of Marketing, 33(11/12):1171-112-2. Vorheis, D.W., and Morgan, N.A. 2001. A configuration theory assessment of marketing organization fit with business strategy and its relationship with marketing performance. Journal of Marketing. 67(1): 100-115. Wernerfelt, B. 1984.A resource-based view of the firms.Strategic Management Journal 5 (March): 171-80. Zappala, S., and Gray C.W.J. (eds). 2006. Impact of e-commerce on consumer and small firms. London. Ashgate. ------------------------------------------------------------------------ 10. The effect of HRM outsourcing on performance of multinational firms in Thailand Authors: Sumittra Jirawuttinunt Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=207 References: Aaker, A., Kumar V. & Day G.S., 2001. Marketing Research, Seventh edition, New York: John Wiley & Sons, Inc. Abdul Halim, H. &Che-Ha, N., 2011.The perspective of Malaysian Manufacturing Organizations on Strategy, HR Outsourcing and HR Costs. Economia Seria Management, 14(1), 13-24. Abdul-Halim, H. &Che-Ha, 2010. Human Resource Outsourcing among Malaysian Manufacturing Companies. Business Strategic Series, 11(6), 363-370.  Adli, M. &Saleki, R., 2014. A Review on the Effect of Employee Satisfaction on Human Resource Management Productivity and Cost Efficiency. Report Opinion, 6(6), 73-79. Al-Khachroum, M.M. &Kennawi, W., 2010. Readiness of Organizations for Outsourcing the Human Resources Activities. Journal of Academic Researches and Studies, 2(3), 16-34.  Al-Tarawneh, M. &Tarawneh, H., 2012. The Effect of Applying Human Resources Information System in Corporate Performance in the Banking Sector Jordanian Firms, Intelligent Information Management, 4(2), 32-38. Armstrong, J. S. & Overton, T. S., 1997. Estimating Nonresponse Bias in Mail Surveys. Journal of Marketing Research, 14(3), 396–402.  Barczyk, Casimir C., Husain, J.H., & Green, S., 2007.Expertise of Owners, Investment of Time, and Human Resource Outsourcing in Very Small Businesses. The Journal of Business Inquiry: Research, Education, and Application, 6(1), 39-50.  Barney, J., 1991. Firm Resources and Sustained Competitive Advantage.  Journal of Management, 17(1), 99-120. Belcourt, M., 2006. Outsourcing - The benefits and the risks. Human Resource Management Review, 16(2)269-279. Bhattacharya, M., Gibson, D., & Doty, H., 2005. The effects of flexibility in employee skills, employee behaviors, and human resource practices on firm performance, Journal of Management, 31, 622-640. Braun, I., Pull, K., Alewell, D., Störmer, S. &Thommes, K., 2011.  HR Outsourcing and Service Quality: theoretical framework and empirical evidence. Personnel Review, 40(3), 364-382. Butler, C.L., Zander, L., Mockaitis, A.I. & Sutton, C., 2012.The Global Leader as Boundary Spanner, Bridge Maker and Blender. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(2), 240-243. Butler, M.G. & Callahan, C.M., 2012. Human Resource Outsourcing: Market and Operating Performance Effects of Administrative HR Functions. Journal of  Business Research. Available at: http://dx.doi.org/10.1016/j.jbusres.2012.09.026 [Accessed January 2015] Chaudhuri, S. & Bartlett, K.R., 2014.The Relationship between Training Outsourcing and Employee Commitment to Organization. Human Resource Development International, 17(2), 145-163. Chowdhury, MdShahnur Azad., Yunus, M., Bhuiyan, F., &Kabir, M.R., 2013. Impact of Human Resources Information System (HRIS) on the Performance of Firms: A Study on Some Selected Bangladeshi Banks. Proceedings of 9th Asian  Business Research Conference 20-21 December, 2013, BIAM Foundation Dhaka, Bangladesh. Chen, C.J. and Huang, J.W., 2009. Strategic Human Resource Practices and Innovation Performance: the Mediating Role of Knowledge Management capacity. Journal of Business Research, 62, 104–114. Çiçek, Işık&Özer, B., 2011. The Effect of Outsourcing Human Resource on Organizational Performance: The Role of Organizational Culture. International Journal of Business and Management Studies, 3(2), 131-144. Elmuti, D., Grunewald, J. &Abebe, D., 2010.Consequences of Outsourcing Strategies on Employee Quality of Work life, Attitudes, and Performance. Journal of Business Strategies, 27(2), 177-203. Elsaid, Abdel Moneim. 2013. The Effect of Recruitment Process Outsourcing on Creating Competitive Advantage for Organizations Operating in Egypt International Journal of Business  Management and Administration, 2(1), 001-007. Gilley, K., M. Greer  C.R. & Rasheed A.A., 2004. Human Resource Outsourcing and Organizational Performance in manufacturing firms. Journal of Business Research, 3, 232-240. Hair, J.F., Black, W.C., Babin, B.J., Anderson R.E. &Tatham, R.I., 2010.Multivariate data analysis. Upper Saddle River, New Jersey: Prentice Hall. Hatch, N.W. & Dyer, J.H., 2004.Human capital and learning as a source of sustainable competitive advantage. Strategic Management Journal, 25(12), 155–1178.  Jirawuttinunt, S. &Janepuengporn, K., 2012.Effects of human resource development activity effectiveness on business performance of jewelry and gem businesses in Thailand. Journal of Academy of Business and Economics, 12(5), 181-197. Kinange, U.M. &Murugaiah, V., 2011.Human Resourcing Outsourcing: A new mantra for business sustenance. Procedia-Social and Behavioral Sciences, 25, 227-232. King, W.R., 2007. The IS Organization of the Future: Impacts of Global Sourcing.  Information Systems Management, 24(2), 121-128. Lau, K.H. and Zhang, J., 2006. Drivers and Obstacles of Outsourcing Practices in China.International Journal of Physical Distribution and Logistics Management, 36(10), 776 – 792. Lengnick-Hall, M.L. & Moritz, S., 2003.The Impact of e-HR on the Human Resource Management Function. Journal of Labor Research.24, 365-379. Leavy, B., 2004.Outsourcing Strategies: opportunities and Risks. Strategy and leadership, 32(6), 20-25. Lilly, J.D., Gray, D.A. &Virick, M., 2005. Outsourcing The Human Resource Function Environmental and Organizational Characteristics That Affect HR Performance. Journal of Business Strategies, 22(1), 55-73. Ngo, H-Y., &Loi, R., 2008.Human resource flexibility, organizational culture, and firm performance: An investigation of multinational firms in Hong Kong. International Journal of Human Resource Management, 19, 1654-1666. Norman, T.J., 2009. Outsourcing Human Resource Activities: Measuring the Hidden Costs and Benefits’, (Doctoral dissertation).Available from ProQuest Dissertations and Theses database. [Access Feb 2015] Nunnally, J.C. & Bernstein, I.H., 1994. Psychometric Theory, 3rd ed., McGraw-Hill, New York, NY. Ordanini, A. &Silvestri, G., 2008. Recruitment and Selection Services: Efficiency and Competitive Reasons in the Outsourcing of HR Practices.The International Journal of Human Resource Management, 192, 372-389. Quartey, J. D., 2013. Engineering Education as a tool for Human Welfare Improvement in Africa: A Multidimensional Model Analysis. International Journal of Development and Economic Sustainability, 1(4), 23-30. Sadiq, Khan A. F., Ikhlaq K. &Mujtaba B.G., 2012.The Impact of Information Systems on the Performance of Human Resources Department. Journal of Business Studies, 3(4), 77-91. Seth, M., & Sethi, D., 2011.Human resource outsourcing: An analysis based on literature review. International Journal of Innovation, Management and Technology, 2(2), 127-135. Ussahawanitchakit, P., 2005. Effects of E-Commerce on Export Marketing Strategy and performance: An Empirical of Thai Firms. Review of Business Research, 5, 46-54. Wu, L. & Park, D., 2009.Dynamic Outsourcing through Process Modularization. Business Process Management, 15(2), 225–244. ------------------------------------------------------------------------ 11. The role of logistics task on retail food companies in Egypt Authors: Zizi Hassan Mohamed Zidan Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=208 References: Aastrup, J., Grant, D. B., &Bjerre, M. (2007). Value creation and category management through retailer-supplier relationships. International Review of Retail, Distribution and Consumer Research, 17(5), 523-541. Abrahamsson, M., Aldin, N., &Stahre, F. (2003). Logistics platforms for improved strategic flexibility. International Journalof Logistics: Research and Applications, 6(3), 85-106. Abrahamsson, M., &Brege, S. (2004). Dynamic effectiveness-Improved industrial distribution from interaction between marketing and logistics strategies. Journal of MarketingChannels, 12(2), 83-112. Andersson, D., Huge-Brodin, M., Rehme, J., &Stahre, F. (2008). Supply coordination: A study of the Swedish food market. IPSERA Conference Proceedings. Perth, Australia. Barney, J. B. (2000). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource based view. Journal of Management, 27(6), 643-650. Barratt, M. (2004). Understanding the meaning of collaboration in the supply chain. Supply Chain Management, 9(1), 30-42. Bowersox, D. J., Closs, D. J., & Stank, T. P. (2010). 21st century logistics: Making supply chain integration a reality. Oak Brook, IL: Council of Logistics Management. Burt, S., Davies, K., Dawson, J., & Sparks, L. (2008). Categorizing patterns and process in retail grocery internationalization. Journal of Retailing and Consumer Services, 15(2), 78-92. Carranza, O., Maltz, A., &Antún, J-P. (2002). Linking logistics to strategy in Argentina. International Journal of Physical Distribution & Logistics Management, 32(6), 480-496. Chandler, A. D. (2010). Scale and scope: The dynamics of industrial capitalism. Cambridge, MA: Belknap Press. M. (1998). Logistics and supply chain management (2nd ed.).London: Pitman. Christopher, M. (2000). The agile supply chain-Competing in volatile markets. Industrial Marketing Management, 29(1), 37-44. Cooper, 2009; Cooper et al., 2008; Boowersox and Cooper, 2006; Gattorna&Walters, 2007 – cited in Fernie& Sparks, 2008) The concern in retail and distribution logistics. Day, G. S. (2004). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37-52. Ellram, L. M. (2006). The use of case study method in logistics research. Journal of Business Logistics, 17(2), 93- 138. Ferdows, K., Lewis, M. A., &Machuca, J. A. (2004). Rapid fire fulfillment. Harvard Business Review, November, 104-110. Fernie, J., & Sparks, L. (2009). Shopping for control and efficiency. Industrial Management, September/October, 26-30. H&M. (2010). Annual report for the year 2009. Retrieved September 17, 2010, from http://www.hm.com/gb/investorrelations/financialreports/annualreports__investorannualreports.nhtml Kihlén, T. (2005). On logistics in the strategy of the firm. Licentiate thesis LiUTEK- LIC 2005:34, Linköping University, Sweden. Kihlén, T. (2007). Logistics based competition--A business model approach. Linköping Studies in Science and Technology, Dissertation No 1144, Linköping University, Sweden. Kumar, N., &Linguri, S. (2006). Fashion sense. Business Strategy Review, 17(2), 80-84. Kumar, S. (2008). A study of the supermarket industry and its growing logistics capabilities. International Journal of Retail & Distribution Management, 36(3), 192-211. Lambert, D. M., & Cooper, M. C. (2010). Issues in supply chain management. Industrial Marketing Management, 29(1), 65-83. Lee, H. L., &Whang, S. (2009). Information sharing in a supply chain. International Journal of Technology Management, 20(3/4), 373-387. ------------------------------------------------------------------------ 12. International management: A conceptual framework for comparison of offshoring and outsourcing strategies by UK and German multinational corporations Authors: Anthony Mitchell Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=209 References: Banker, R.D. et al (1984) Estimating the most productive scale size using data envelopment analysis. European Journal of Operational Research (July), 35-44 Barney, J. 1991. Firm resources and sustained competitive advantage. Journal of Management, 17, 99-120. Coe, N.M., Hess, M. et al (2004) Globalizing regional development: a global production networks perspective Trans Inst British Geographers 29 (4): 468-484 Contractor, F.J. et al (2010). Reconceptualizing the Firm in a World of Outsourcing and Offshoring: The Organizational and Geographical Relocation of High-Value Company Functions, Journal of Management Studies 47:8 December Contractor, F.J. (2012). Why do Multinational Firms exist? A theory note about the effect of multinational expansion on performance and recent methodological critiques. Global Strategy Journal 2, 318-331, Wiley. Costello, A.E. & Costello, T.G. (2004). ‘Corporate Governance in Multinational Corporations’.    Working Paper, Eastern Illinois University, School of Business. Unpublished. Dunning, J. H. (1988). Explaining International Production. London: Unwin Hyman. Economist (2011), Business, multinational manufacturers, May 14th, pg. 73 Financial Times, 2011, Editor’s Choice, feature on Offshoring by Prof Jérôme Barthélemy, Essec Business School, May 26th Financial Times (2013). ’Data show yawning productivity gap between UK and G7 peers’. O’Connor, S. September 18. Hall, P. & Soskice, D. (2001).’ Varieties of Capitalism: The Institutional Foundation of Comparative Advantage’. Oxford University Press, Oxford. Harms, Lorz & Urban, (2009). Offshoring along the Production Chain. CESIfo Working Paper 2564. Kirkegaard, J.F. (2008). Offshoring, Outsourcing and Production Relocations—Labour Market Effects In The OECD and Developing Asia, The Singapore Economic Review, Vol. 53, No. 3, 371–418 Lane, C. (2008). ‘National Capitalisms and global production networks: an analysis of their interaction in two global industries’. Socio-Economic Review. Vol (6) pp 227-260. Lane, C. & Probert, J. (2009).’ National Capitalisms, Global Production Networks Fashioning the Value Chain in the UK, USA and Germany’. Oxford University Press, Oxford. Lynn, L. & Salzman, H. (2009).  ‘The new globalization of Engineering: How offshoring of advanced engineering affects competitiveness and development’. Economics, Management and Financial Markets, 4, 1.  March. Addleton, New York. McKinsey (2012). Manufacturing the future: The next era of global growth and innovation. McKinsey Global Institute and McKinsey Operations Practice, November. Mitchell, A.J. & Hill, S. (2004) The Great M&A Gamble, The Ashridge Journal 360°, Autumn Morgan, G., Whitley, R. & Moen, E. (2006). ‘Changing Capitalisms? Complementarities, Contradictions and Capability Development in an International Context’, pp78-109, Oxford University Press, Oxford Mudambi, R. & Venzin, M. (2010). The Strategic Nexus of Offshoring and Outsourcing Decisions, Journal of Management Studies 47:8 December Pisano, G. (2009)’ Restoring American Competitiveness’, Harvard Business Review, July-August. Reichertz, J. (2004). Abduction, Deduction and Induction in Qualitative Research. In: Flick, Uwe (ed.): A companion to qualitative research, London: Sage, pp. 159 – 164. Saunders, M.N.K., Lewis, P. & Thornhill, A. (2012). ‘Research Methods for Business Students’. (6th edition). Harlow: Pearson. Trompenaars, F. (1997), 2nd edition) Riding the Waves of Culture: Understanding Diversity in Global Business, London: Nichols Brealey. Whitley, R. & Kristensen, P. H. (Eds) (1997). ‘Governance at Work: The Social Regulation of Economic Relations’. Oxford University Press, Oxford. ------------------------------------------------------------------------ 13. Global Vs. Local-The Hungarian Retail Wars Authors: Charles S. Mayer; Reza M. Bakhshandeh Published: 04 Nov 2015 Article URL: https://jbrmr.com/details&cid=210 References: Sajátkézben | SC Monitor. 2014. Sajátkézben | SC Monitor. [ONLINE] Available at: http://www.scmonitor.hu/archivum/2009/2009-oktober-sajat-kezben. [Accessed 19 May 2014] Csemege-Match Zrt. Magyarország Vállalati profile 2014. Csemege-Match Zrt. Magyarország Vállalati profile 2014. [ONLINE] Available at: http://www.securities.com/Public/company-profile/HU/Csemege Match_Zrt_hu_1441063.html. [Accessed 19 May 2014] CBA (magyarüzletlánc) - Wikipédia. 2014. CBA (magyarüzletlánc) - Wikipédia. [ONLINE] Available at: http://hu.wikipedia.org/wiki/CBA_(magyar_%C3%BCzletl%C3%A1nc). [Accessed 19 May 2014] CBA. 2014. CBA. [ONLINE] Available at: http://www.cba.hu/pages/cba/fejlodes. [Accessed 19 May 2014] CBA PRIMA. 2014. CBA. [ONLINE] Available at: http://www.cba.hu/pages/static/prima. [Accessed 19 May 2014] CBA CENT. 2014. CBA. [ONLINE] Available at: http://www.cba.hu/pages/static/cent. [Accessed 19 May 2014 Retail chain ranking 2011: Tesco, CBA and Coop are the top three | Trademagazin. 2014. Retail chain ranking 2011: Tesco, CBA and Coop are the top three | Trademagazin. [ONLINE] Available at: http://www.trademagazin.hu/en/piaci-hirek/kereskedelmi-toplista-2011-tesco-cba-coop-az-elen-2.html. [Accessed 19 May 2014] CBA LogisztikaiKozpont. 2014. CBA. [ONLINE] Available at: http://www.cba.hu/pages/cba/kozpont?lang=hu. [Accessed 19 May 2014] ZV-2012 feladat2014. . [ONLINE] Available at: http://www.marketing-turizmus.hu/documents/coop2012.pdf. [Accessed 19 May 2014] Coop - A jószomszéd. 2014. Coop - A jószomszéd. [ONLINE] Available at: http://coop.hu/rovat/rolunk. [Accessed 19 May 2014] Coop - Wikipédia. 2014. Coop - Wikipédia. [ONLINE] Available at: http://hu.wikipedia.org/wiki/Coop. [Accessed 19 May 2014] COOP EURO - Buying Alliance of Cooperative Retailers in Central Europe. 2014. COOP EURO - Buying Alliance of Cooperative Retailers in Central Europe. [ONLINE] Available at: http://www.coopeuro.com/. [Accessed 19 May 2014] A COOP jelentős EDI projektetindítSzlovákiában | EDITEL. 2014. A COOP jelentős EDI projektetindítSzlovákiában | EDITEL. [ONLINE] Available at: http://www.editel.at/hu/news/jelentos_EDI_projektet. [Accessed 19 May 2014] CO-OP HUNGARY. 2014. [ONLINE] Available at: http://coop.hu/upload/docs/coop_franchise_know_how.pdf. [Accessed 19 May 2014] Cégűnkről. 2014. Cégúnkről. [ONLINE] Available at: http://www.metro.hu/public/Cegunkrol. [Accessed 19 May 2014] Megtévesztő Penny Market |Tudatos Vásárló. 2014. Megtévesztő Penny Market|Tudatos Vásárló. [ONLINE] Available at: http://tudatosvasarlo.hu/cikk/megteveszto-penny-market.  [Accessed 21 May 2014] Cégtőrténet – Lidl Magyarország. 2014 Cégtőrténet – Lidl Magyarország. 2014. [ONLINE] Available at: http://www.lidl.hu/cps/rde/SID-05FDE37E-41C511DD/www_lidl_hu/hs.xsl/2493.htm. [Accessed 21 May 2014  ALDI - A vállalat. 2014. ALDI - A vállalat. [ONLINE] Available at: https://avallalat.aldi.hu/hu/rolunk/a-vallalat/. [Accessed 19 May 2014] Auchan Magyarorszag Kft. Cégunkról. Sai-jobinfo.hu.2014. Auchan Magyarorszag Kft. Cégunkról. Sai-jobinfo.hu. [ONLINE] Available at: http://www.jobinfo.hu/cegbemutato/auchan-allasok/Ertekesites-Kereskedelem/8-oras-teljes-munkaido-foallas?frm_search_desc=c%E9g+c%E9g. [Accessed 19 May 2014] Tesco Magyararszágon. 2014. Tesco Magyararszágon. [ONLINE] Available at: https://tesco.hu/tesco-magyarorszagon/a-tesco-magyarorszagon [Accessed 19 May 2014 SPAR-csoport- SPAR Magyarország 2014. „ SPAR-csoport- SPAR Magyarország 2014. [ONLINE] Available at http://www.spar.hu/hu_HU/spar_csoport.html. [Accessed 19 May 2014] Mayer, C.S., “Time to Fold the Tent: Retail Rivalry in Hungary and its Implication for the Rest of CEE”, Chapter 1.5 pp.53-63, in Free Markets in its Twenties, M. Kisilowski, Ed., CEU Press, 2014. HUNGARY: Louis Delhaize Completes Partial Sales of Asset. 2014 HUNGARY: Louis Delhaize Completes Partial Sales of Asset. [ONLINE] Available at http://www.kamcity.com/namnews/asp/newsarticle.asp?newsid=67904. [Accessed 19 May 2014] ------------------------------------------------------------------------