TY - JOUR TI - The effect of corporate reputation on retailer brand equity: A study of two South African grocery chains AU - Justin Beneke AU - Victoria Chamberlain AU - Raeesah Chohan AU - Martin Neethling JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=189 ER - TY - JOUR TI - The detection of industrial clusters in Algeria AU - Belkacem Djamila AU - Herizi Ratiba AU - Moussi Oumelkheir JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=190 ER - TY - JOUR TI - An assessment of departmental store service effectiveness using a modified SERVQUAL approach AU - Kasturi Naik AU - Srini. R. Srinivasan JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=191 ER - TY - JOUR TI - Cost benefit analysis of re-engineering the business process in Nigerian banks AU - Needorn Richard AU - Thank God C. Agwor JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=192 ER - TY - JOUR TI - The right pricing strategy for offline retailers when expanding into the online sales channel AU - Marko Kimpel AU - Colette Friedrich JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=193 ER - TY - JOUR TI - The impact of willingness to engage in negative electronic word-of-mouth on brand attitude: a study of airline passengers in South Africa AU - Justin Beneke AU - Jodi Mill AU - Kalyssa Naidoo AU - Bradley Wickham JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=194 ER - TY - JOUR TI - Analysis of archetypal characteristics of social customer relationship management AU - Karol Jacewicz AU - June-Suh Cho JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=195 ER - TY - JOUR TI - Information processing model to measure important determinants on job satisfaction AU - YB Shin AU - SH Koh AU - CS Shim JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=196 ER - TY - JOUR TI - Effects of market infrastructure and poor access to markets on marketing of grains in selected states of Northern Nigeria, West Africa AU - Faajir Avanenge JO - Journal of Business and Retail Management Research VL - Volume 09 IS - Issue 2 PY - 2015 DA - 2015/05/16 UR - https://jbrmr.com/details&cid=197 ER -