Journal of Business and Retail Management Research
Volume 01 Issue 2 (July 2007)
Issue citation and reference package
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1. The Internet: a tool for Enhancing Customer's Shopping Satisfaction
Authors: Alex Addae-Korankye; Gladys Njoh
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=77
References: Alba et al (1977):  Interactive Home shopping: Consumer, Retailer and Manufacturer Incentives to participate in Electronic Market place” Journal of Marketing 61 : 38 – 53. Alba, J and W. Hutchinson, 1987, “Dimensions of consumer Expertise,” Journal of Consumer Research 13; 411 – 454. Arndt, Johan (1968), “Word – Of –Mouth Advertising and Perceived Risk. Andreasen, Alan R. (1977), “A Taxonomy of consumer satisfaction / Dissatisfaction Measures” Journal of Consumer Affairs, II (Winter), 11 – 24. Bearden, William D. and Jesse E. Teel (1983), “Selected Determinants of Customer Satisfaction and Complaint Reports”. Journal of Marketing Research, 20 (November),21– 8. Bitner, Mary Jo (1990), “Evaluating Service Encounters: The effects of Physical surroundings and employee Responses.” Journal of Marketing, 54 (April, 69 – 82) Bolton, Ruth N. and Drew James H (1991a). “A Multi-stage Model of Customers Assessments’ of Service Quality and value, “Journal of consumer Research, 17 (March) 375 – 84. Bolton, Ruth N. and Drew James H (1991b), “A Longitudinal Analysis of the Impact of service changes on consumer Attitudes, “Journal of Marketing, 55 (January), 1 -9 Boulding, William, Richard Staelin, Ajay Kalra, and Valarie Zeithaml (1992), “Conceptualising and Testing a Dynamic Process Model of Service Quality.” Working Paper No. 92 – 121 Cambridge, MA: Marketing Science Institute. Brynjolfsson, E and M. Smith (1999), “Frictionless Commerce?  A comparison of Internet and Conventional Retailers” Management science 46 ( 4) 563 – 585. Churchill, Gilbert A. Jr (1979), “ A Paradigm for Developing Better measures of Marketing Constructs, “Journal of Marketing Research, 11 (August) 254 – 60. Day, Ralph L. (1977), “Towards a Process Model of Consumer Satisfaction, “Journal of Marketing Research, 24 (August), 305 – 14 Day, Ralph L. and E. Laird Landon (1976), “Collecting Comprehensive Consumer Complaint Data by survey Research”. Dholakia, V. and R. P. Bagozzi, (2001).  “Consumer Behaviour in Digital Environments.”.  Diamond, Steven L., Scott Ward and Ronald Faber (1976), “Consumer Problems and consumerism: Analysis of calls to a consumer Hot line,” Journal of Marketing, 40 (January), 58 –62. Dichter, Ernest (1966), “How word – of – mouth Advertising works.” Harvard Business Review, 44 (November – December), 147 – 157. Fader, P. and B. Hardy 2001.  “Forecasting Repeat Sales at CDNOW:  A case study, “Interface 31 (May – June) S94 – S107. Forbes J. D., David K. Tse, and Shirley Taylor (1986) ‘Toward a Model of Consumer Post – Choice Response Behaviour” Gilly, Mary C.  (1979), “ Complaining Consumers:  Their Satisfaction With Organizational Response”. Gilly, Mary C., William L. Cron, and Thomas E. Barry (1983).  “The Expectation – Performance Comparison Process:  An Investigation of Expectation Types”. Grabicke, K. (1980), “Consumer satisfaction, Dissatisfaction and Complaining Behaviour, “Paper presented at the Fifth Annual Cologuium of the European Association of Economic Psychologists, Leuven and Brussels. Granbois, Donald, John O. Summers and Gary L. Frazier (1977), “Correlates of Consumer Expectation and Complaining Behaviour, Bloomington.  Hunt, H. Keith ed (1977):  Conceptualisation and Measurement of Consumer Satisfaction and Dissatisfaction; Cambridge, MA: Marketing Science Institute. Jarvenspaa, S. L and Todd, P. A (1997):  Do customer loyalty programs really work? Sloan Management Review, 71 – 82. Krantz, M (1998).  Click till you drop.  Time Magazine, 152, (3), 34 – 37+. La Tour, Stephen A. and Nancy C. Peat (1979), “Conceptual and Methodological Issues in consumer satisfaction Research. Lawther, Karen, S. Krishnan and Valarie A. Valle (1979),  “The consumer complaint process:  Directions for Theoretical Development. Lohse L. G. and Spiller, P. (1998):   Electronic shopping, Communications of the ACM 41. 7 pp. 81 – 88. Lutz, Richard J. (1975).  “ Changing Brand Attitudes through modification of Cognitive Structure”.  Journal of consumer Research, 1 (March), 49 – 59. Lynch J and D. Ariely 2000, “Wine Online: Search Costs Affect competition on Price, Quality and Distribution”. Marketing science 19 (1) 83 – 103. Miller, John A (1977), “Studying satisfaction, Modifying Models, Eliciting Expectations, posing problems and making meaningful measurements. Moreno, K. and McCormack, S. (1998):  E – shopping Forbes 161 3, p. 40. Newman, Joseph W. and Richard A. Werbel (1973), “Multivariate Analysis of Brand Loyalty for Major Household Appliances, “Journal of Marketing Research, 10 (November), 404 – 409. Oliver, Richard L.  (1977), “Effect of Expectation and Disconfirmation on Post – Exposure Product Evaluation:  An Alternative Interpretation, “Journal of applied Psychology, 62 (April), 480 – 6. Oliver, Richard L. (1980), “A cognitive Model of the Antecedents and Consequences of satisfaction Decisions, “Journal of Marketing research, 17 (Nov.), 460 – 469. Parasuraman A, Valarie A. Zeithaml, and Leonard L. Berry (1988), “SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality,” Journal of Retailing, 64 (spring), 12 - 40.  Parasuraman, A., Leonard L. Berry and Valarie A. Zeithaml (1990), “An Empirical Examination of Relationships in an Extended Service Quality Model. “Working Paper, Marketing Science Institute. Parasuraman, A., Valarie A. Zeithaml and Leonard L. Berry (1985); “A Conceptual Model of service quality and its implications for Future Research,” Journal of Marketing, 49 (Fall), 41 – 50. Prakash, Ved (1984), “Validity and Reliability of the confirmation of Expectations Paradigm as a Determinant of consumer satisfaction, “Journal of the Academy of Marketing Science, 12 ( Fall), 63 – 76. Scott, Carol A. and Alice M. Tybout (1981), “Theoretical Perspectives on the Impact of Negative Information:  Does Valence Matter?.  Settle, Robert B. and Linda L. Golden (1974), “Attribution and Action When a Product Fails,” Paper presented to the Fifth Annual Conference of the Association for consumer Research, Chicago. Spiller, P. and Lohse, G. L., (1998): A classification of Internal retail stores.  International Journal of Electronic Commerce 22, pp 29 – 56. Swan, John E, and Frederick I. Trawick (1981), “Disconfirmation of Expectations and Satisfaction With a Retail Service, “Journal of Retailing, 57 (Fall), 49 – 67. Swan, John E. and Douglas S. Longman (1973), “Consumer satisfaction with Automobile Repair performance:  Attitudes Toward the industry and Governmental control.” In combined proceedings, B. W Becker and H. Beckar, eds. Chicago:  American Marketing Association, 249 – 255. Swan, John E. and Frederick I. Trawick (1980), “Satisfaction related to Predicted vs. Desired Expectations:  A Field study.” Swan, John E. and Linda Jones Combs (1976), “Product Performance and Consumer Satisfaction: A New concept, “Journal of Marketing, 40 (April), 25 – 33. Technical Assistance Research Programs (1979), Consumer Complaint Handling in America:  Summary of Findings and Recommendations, Washington D. C: US office of Consumer Affairs. Tse, David K. and Peter C. Wilton (1988).  “Models of consumer Satisfaction Formation: An Extension” Journal of Retailing, 57 (Fall), 49 – 67. Valle, Valerie A. and Randi Koeske (1977), “Elderly consumer Problems: Actions, Sources of Information and Attributions of Blame, “Paper presented at the annual meeting of the American Psychological Association, San Franciso. Warland, Rex H., Robert O. Herrman and Jane Willitts (1975), “Dissatisfied consumers: Who Gets Upset and Who Takes Action. “Journal of consumer Affairs, 9 (Winter) 148 – 163. Weinberger, Marc G., Chris T. Allen and William R. Dillon (1981), “Negative Information: Perspective and Research Directions,  “Westbrook, Robert A. (1980),” A Rating Scale for Measuring Product /Service satisfaction,” Journal of Marketing, 44 (Fall), 68 – 72. Wilton, Peter C. and M. Nicosia (1986), “ Emerging paradigms for the study of consumer satisfaction.  “ European Research, 14 (January), 4 – 11 Woodruff, Robert B., Ernest R. Cadotte, and Roger L. Jekins (1983); “Modeling consumer satisfaction processes using Experience – Based norms, “Journal of Marketing Research, 20 (August), 296 – 304 Wright, Peter (1974).  “The Harrased Decision Maker:  Time Pressures, Distractions and the use of Evidence.  “Journal of Applied Psychology, 59 ( October), 555 – 561. Zaichkowsky, Judy and John Liefeld (1977), Personality Profiles of Consumer Complaint letter Writers.  Zeithaml, Valarie A., Leonard L. Berry, and A. Parasuraman (1991), ‘The Nature and Determinants of customer Expectations of service.’ Working Paper, Marketing Science Institute.
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2. Marketing Culture and Marketing Effectiveness: A Reflection in the Ugandan Telecommunication Industry
Authors: Dr. Musiime Andrew; Dr. Palto Ranjan Datta
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=78
References: Anderson, P.F (1982),”Marketing, strategic planning, and the theory of the firm” Journal of marketing vol.46, spring, pp 15 – 26. Birgit, L., Bryan, Robert, D.W (2002) “The effects of organizational culture and market orientation on the effectiveness of strategic alliances”, Journal of services marketing, vol.16, No. 3, pp 207-222 Butterfield, D.W, Deal, KR. And Kubursi, A, A (1998) “measuring the returns to tourism advertising “Journal of travel research, WL37, April, pp.12 -20 Day, G.S. (1994) “The capabilities of market – driven organizations’’ Journal of marketing, vol, 58 October, pp-37 -52 Deshpande, R. and Webster, F. E Jr (1989) “organizational culture and marketing: Defining the research agenda. Journal of marketing, vol, 53, January pp.3-15 Hofstede, G, (1998) “Attitudes values and organizational culture: Disentangling the concepts “organizational studies, vol 19. No.3, pp.477-92. Holden, N (2004) “Why marketers need a new concept of culture for the global knowledge economy”, International marketing review, Vol.21, No. 6, pp 563-572 Joworski B.J and Kohli, A.K (1993) “market orientation antecedents and consequences’’, Journal of marketing vol. 57, July pp.53 – 70. Keith, R. G (1960) ‘The marketing revolution”, journal of marketing January pp- 35-8. Kohli, A.K and Jaworski, B. J (1990) “Market orientations; the construct, research propositions, and managerial implications” journal of marketing, Vol, 04. April, pp.1-18. Kotler, P (1977) “From sales obsession to making effectiveness”, Harvard Business Review, Vol.55, November-December, pp 67-75 Kotler, P. (1997) ‘’from sales obsession to marketing effectiveness” Harvard business review, vol, 5, member – December pp.67-75 Norborn, D, Birley S., Dunn, M and Payne, A, (1990) “A four nation study of the relationship between marketing effectiveness corporate culture, corporate values and market orientation” Journal of International Business studies, vol.21 third quarter, pp 451-68. Parasuraman, A, (1986),” Customer – oriented organizational culture: A key to successful services marketing “Creativity in services processing, 4th annual services conference, pp 73-7 Shein, E. H (1985), organizational culture and leadership Jossely – bass, San Francisco, CA. Slater, S.F. and Narver, T.C (1994) “Does competitive environment moderate the market orientation- performance relationship”. Journal of marketing, vol 58 January pp 46 55.
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3. Ghana's Highly Indebted Poor Country Initiative and External Debt Sustainability
Authors: Duke Darko
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=79
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McKay, A., and Aryeetey, E., 2004, Operationalising Pro-Poor Growth”, A Country Case Study on Ghana, A Joint Initiative of DFID and The World Bank.  Mishra, P., and Newhouse, D., 2007, Health Aid and Infant Mortality, IMF Working Paper, WP/07/100.  Mehl, A, and Reynaud, J., 2005, The Determinants of Domestic Original Sin in Emerging Market Economies, European Central Bank Working Paper Series No. 560, Dec. Morrissey, O., Lloyd, T., and Opoku-Afari, M., 2004, Real Exchange Rate Response to Capital Inflows: A Dynamic Analysis for Ghana, School of Economics, University of Nottingham. Murdoch, J., 1995, “Income Smoothing and Consumption Smoothing”, Journal of Economic Perspectives, Vol. 9, Summer, pp.103-14. Mutasim, M. and  Abdelmawla, A., 2005, “The Impact of External Debt on Economic Growth: An Empirical Assessment of the Sudan: 1978-2001”, Eastern Africa Social Science Research Review, Volume 21, Number 2, June 2005, pp. 53-66. 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4. High Sickness Absence among Part-time Workers in the U.K Food Retail Sector- Unravelling the Truth
Authors: Divine Mawuli Akwensivie, ACIM; Alice Kisembo Masereka
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=80
References: Datta, P. R., Akwensivie D.M and Akwensivie, G. (2006) Store design: ‘the effect of Iceland’s refit strategy on food consumers’. Journal of Business and Retail and Management Research, Vol.1, Issue 1 2006 Daniel Eek and Klas Rikner (2005). What Determines People’s Decision Whether or Not to Report Sick? Applied Economics, 3/20/2005, Vol.37 Issue 5. John M. Ivancevich and Michael T. Matteson (2002) Organizational Behavior and Management. McGraw-Hill Melchior Maria, Krieger Nancy, Kawachi Ichiro, Berkman Lisa, Niedhammer Isabelle and Goldberg Marcel (2005), Work Factors and Occupational Class Disparities in Sickness Absence: Findings from the GAZEL Cohort Study. American Journal of Public Health; Jul2005 Vol. 95 Issue 7, Ootim Bissoondial (2002). Sickness among nurses. Nursing management; Oct 2002, Vol.9 Issue 6.p26 Parish Colin(2006) Good leadership needs a range of styles, Nursing management-UK, 13545760, July 2006, Vol. 13, Issue 4  Reidchheld, F. Frederick (2001) Loyalty Rules. How today’s Leaders Build Relationships. Harvard Business School Press.  Saunders, M., Lewis, P. and Thornhill, A. (2000), Research Methods for Business Students, (2nd Ed) Financial Times/ Prentice Hall  Tesco stops pay to cut ‘sickies’.news.bbc.co.uk/1/hi/business/371983.stm Just For You… Welcome to Tesco! (04/05) http//:www.incomesdata.co.uk/studies/sickpay.htm http//:stlouis.missouri.org/citygov/newsgram/volume08/payplan.htm
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5. Labour Flexibility and the Ethical Responsibility of Businesses
Authors: Frank Bamfo
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=81
References: Abraham, K.G. and Taylor, S. K. “Firms’ use of outside contractors: Theory and Evidence”, Journal of labour economics, July 19096, pp.394-424. Abraham,K.G. (1988) “Flexible staffing  arrangement and employers’ short-term adjustment strategies”, NBER Working Paper No 2617, National Bureau of Economic Research, Cambridge MA Abraham,K.G. (1990), “Restructuring the employment relationship: The growth of market-mediated work arrangement” in Katharine G. Abraham and Robert B. Mckersie, eds, New Development in the labour market: Towards a new  institutional paradigm, The MIT Press, Cambridge, MA. Atkinson,J. (1984), “Manpower Strategies for the Flexible Organisation”, Personnel Management Review, August, pp.28-31. Atkinson, J. and Meager, N. (1986), “Is flexibility just a flash in the pan?” personnel Management, Sept, pp.26-9. Cavanagh,G. F. et al. “The Ethics of Organisational Politics”, Academy of management Review 6. (1981). 363-374. Clegg, S. (1990), Modern Organisations: organisation studies in the post-modern world, Sage, London. Cohan,S. R. (1996), “Workers in alternative employment arrangements”, Monthly labour Review, PP.31-34. Daft,R.L. (2003), Management (6th edn),Thomson, UAS. Deakin, S. (1998) “Organisational change, labour flexibility and the contract of employment” ESRC Centre for Business Research, University of Cambridge working paper, September, 1998. DFEE (Department for Education and Employment), (2002), Survey of Patterns of job Mobility, London, DFEE. ESRC,  (Centre for Business Research), (1998), “Organisational change, Labour Flexibility and the Contract of Employment”, University of Cambridge Working Paper No. 105. Freedman, A. (1992), “Human resource Outlook”, The Conference Board Report No 985, Washington. .Harrison, B. and Bluestore, B. (1996) “The dark side of labour market flexibility: Falling wages and growing income inequality in America”, World Employment Programme Research- Labour market analysis and employment planning Working paper No. 17. Kakabadse, A. and Kakabadse, N. (1989), Smart Sourcing: International Best Practice, Palgrave, Basingstoke, cited in Taylor,S. (2002), People Resourcing (2nd edn), CIPD, London Kalleberg, A. L. (2003), “Flexible firms and labour market segmentation: Effects of workplace restructuring on jobs and workers”, Work and occupations, Vol 30, No 2. 154-172, Sage publications, New York Kekes,J.(1998), “Self-Direction: The core of ethical Individualism” in Organisation and Ethical Individualism, (Kolenda, K), (ed), Praeger, New York. Kessler, I. (1994) “Performance  Pay”, in K. Sisson (ed.) Personnel Management: a Comprehensive Guide to Theory and Practice in Britain (2nd edn), Blackwell, Oxford.  Kochan Thomas, A et al, (1986), The Transformation of American Industrial Relations, Basic Books, New York. Lash, S. and Urry, J. (1987), The End of Organised Capitalism, Policy press, Cambridge Mallinger, M. “Decisive decision making; an exercise using ethical frameworks”, Journal of Management Education, August, 1997, pp411-417. Mash,C.C. (1991) “Hours of work of women and men in Britain”, Equal Opportunities Commission, Manchester, cited in (Taylor, S. 2002), People Resourcing (2nd  edn), CIPD, London. Mcgregor,A. and Sproull, A. (1992), “Employers and the flexible workforce”,  Employment Gazette, May. NACAB (National Association of Citizen Advice Bureau) (1997) Flexibility Abused: A CAB evidence report on employment conditions in the labour market, NACAB, London.  NEDO (National Development Office), (1986), “Changing patterns: How companies achieve flexibility to meet the new needs”, NEDO, London.  Paine, L. S. “Managing for Organizational Integrity”, Harvard Business Review, (March/April1994), 1-18 cited in Daft, R.L.(2003), Management, Thomson, USA. Proctor, S. and Ackroyd, S. (2006) “Flexibility” in Redman, T. and Wilkinson, A. (eds) Contemporary Human Resource Management (Text and cases) 2nd edn, Pearson Educational limited, England.  Piore, M.J. and Sable, C.F. (1984), The Second industrial Divide: possibilities for prosperity, Basic Books, New York. Rubery,J.(1987), “Flexibility of labour costs in Non-union firms” in Roger Tarling, (ed) Flexibility in labour markets, Academie Press, London  Shea,G,F. (1988), Practical Ethics, American management Association, New York, cited in Daft, R.L. (2003) Management (6th edn), Thomson, USA Standing, G. (1987), “Globalisation, Labour flexibility and Insecurity: The era of market regulation”, European Journal of Industrial relations, Vol, 3, No1, 7-12.  Stredwick, J. and Ellis,S. (1998), Flexible Working Practices, CIPD, London. Taylor, S.(2002) People Resourcing (2nd edn), CIPD, London. Trevino,L, K.(1986), “Ethical Decision Making in Organisations; A person- situation interactionist model”, Academy of management Review 11, pp.601-617  cited in Daft, R.L.(2003) Management, Thomson, USA. 
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6. Information Technology Age in Africa: A Case of Land Commission in Ghana
Authors: Nana Yaw; Anthony S. McKenzie; Martin Kwame Owusu
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=82
References: Alastair de Watteville and Lester Gilbert (2000); Advanced Information and Communication Technology. The Bath Press Ltd, Bath Cambridge International Dictionary Of English (1996); Low Price edition. Cambridge University Press, UK Heathcote P. M, (2000); ‘A S’ Level ICT. W M Print Ltd, Walsall, West Midlands Kotler P and Armstrong G, (2005); Principles Of Marketing. Pearson Prentice Hall, New Jersey Leeming A and Mott J (2000); Information and Communication Technology For Advance Level. The Bath Press Ltd, Bath Michael A. Nwachuku,Development of information technology in Nigeria.www.unu.edu, 1994 Sharon Y and Lawson J (2005); Applied ICT. CPI Bath Press, UK Teferi Kebede (1994), Information Technology In Ethiopia.www.unu.edu 1994 www.books.google.com, 27/03/2007 www.english.people.com www.ghanaweb.com, 17/02/2007 www.unu.edu/unupress/unupbooks/uu19ie/uu19ie0e.htm#2.%20growth%20of%20information%20technology, 11/04/2007
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7. Government Intervention in Enterprises:-A Tool for Economic Growth
Authors: Dr. Palto Ranjan Datta; Irene Ohenewah Apea; Bernard Lawer Tetteh-Dumanya
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=83
References: Ampofo, Osei, V "Ghana's Textile and Garment Industry Appiah - Adu, (2001) "The Golden Age of Ghana Augur,  Asare, Alex, K A. (1997) ‘Recovery The Foreign Dimension of Ghana's Economic C & Killick, T. (200 I) "Poverty - Reducing Institutional Change PRSP Process the Ghana Case" Unpublished Draft, Overseas Development Institute  Campbell R & Brume, Independence; Toward Participating and Sustainable Livelihoods Approaches state. gov Ir/pal ei/bgn/2860. htm Domar and Evsey D., (1957) ‘Essays In the Theory of Economic Growth’, Oxford University New York Henderson, Vermont J & Poole, W. (1991) ‘Principles of Economics’ McConnell,   Naylor, R. (1999) "The Oxfam Country Profile of Ghana" Oxfam Ghana poverty reduction strategy Pollard, Stacey. "The Evolution of Development Strategies in Ghana Since Ruffin, Roy J & Gregory, Paul R. (1998) ‘Principles Of Economics’, 4th Ed. Foreman Sayre, John E & Morris, Alan J. (1995) Principles Of Macroeconomics, 1st  Ed. McGraw and Hill Ryerson Ltd, Canada.  Schiller, Bradley R. (1991) ‘The Macroeconomic Today’, 5th Ed. McGraw - Hill Inc, New York. Sharp, Ansel M & Register, Charles A. et al. (2002) Economics of Social Issues, 2nd Ed McGraw - Hill, USA  Vordzorgbe, Seth D. (2001) "OECD/DAC Dialogues With Developing National Strategies for Sustainable Development Draft Working Document Countries World Bank Abstract. (1995) "Ghana Poverty Past, Present and Future" Population And On Wan, Henry Y Jr. (1971) Economic Growth, Harcourt Bruce Jovanovich, Inc USA  http://www.ghana.gov.gh/index.php
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8. International Migration and Managing Labour Diversity in 21st Century: A Concern for Managers in the United Kingdom
Authors: Joel Barimah; Josephine Boakye-Mensah; Richmond Osei; Yaw Gyamfi
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=84
References: Berkeley (2000). Office of Human Resources, University of California, Berkeley Guide to Managing Human Resources: Chapter 12: Managing Diversity in the Workplace  Cartwright, R. (2002). Managing Diversity. Capstone Publishing – A Wiley Company. United Kingdom  Castles, S. and Miller M.J. 2003. The Age of Migration: International population movements in the modern world. 3rd Edition, London: Palgrave MacMillan Chant, S. and Radcliffe, S. 1992. Migration and development: the importance of gender, Belhaven: London  Cornelius, Wayne 1996. Determinants of employer dependence on immigrants labour in San Diego County. Paper presented at centre for German and European studies working group on comparative immigration and integration policy. October 4  Cox, T. {1994}.Cultural Diversity in Organizations: Theory, Research, and Practice Publisher: Berrett-Koehler Publishers; 1st ed edition (September 1993). Dale, Angela. Shirley, D. and Joanne Lindley, 2006. Ethnic Differences in Employment and Generational Change. Cathie Marsh Centre for Census and Survey Research. University of Manchester, Manchester UK Datta et al, 2006. Work and Survival Strategies among Low-paid Migrants in London. Economic & Social Research Council, Dept. of Geography- Queen Mary University of London, UK European Union, 2006. Why managing diversity in Europe? www.iegd.org/English/entrada.htm Hagan, J.M.1998. Social network, gender and immigrants incorporation: resources and constraints. America Sociological Review 63:55-67   Hollifield, James F. 1992. Immigrants, markets and states. The political economy postwar Europe. Cambridge, MA: Harvard University press. Joppke, Christian. 1996. Multiculturalism and immigration: A comparison of the Untied States, Germany and Great Britain. Theory and Society: Renewal and critique in Social theory. Springer Netherlands. Vol. 25, No. 4 Loden, Marilyn and Judy B. Rosener (1991). Workforce America: Managing Employee Diversity as a Vital Resource. Irwin Professional Publishing. Money, J. 1998. The management of international migration: short term dislocation versus long term benefits. Institute of global conflict and cooperation. CIAO 1/99 Nicholson, N. 2000. Managing the human animals. Crown New York OECD (Organisation for Economic Co-operation and Development), 2005. Trends in International Migration. Paris Portes, A. 2003. Conclusion: Theoretical Convergences and Empirical Evidence in the study of Immigrant Transnationalism. International Migration Review, 37:3, 874-892. Siebers, H (2004): The Management of Multiculturalism: Coming to Terms with the Multiplication of Experienced Difference. International Journal on Multicultural Society (IJMS), Vol. 6, No. 2, 2004. Pages 300-321  Skeldon, R. 1997. Migration and Development: A Global Perspective, Longman- London. Thewlis, M. Miller L. and Neathey, F. 2004: Advancing women in the work place. IRS Research for the women and equal opportunities commission. Published by Equal Opportunities Commission. http://www.eoc.org.uk/EOCcs/Research/statanalysis.pdf. Thomas, R. R. (1990). Beyond race and gender: Unleashing the power of your total work force by managing diversity. New York. American Management Association. Thomas, D.A. and Ely, R.J. (2002). Making a difference matter: A new paradigm for managing diversity. Harvard Business Review on Managing Diversity. Harvard Business School Press.  World migration 2003: Managing migration-challenges and response for the people on the move. IOM Websites http://www.cia.gov/cia/publications/factbook/geos/uk.html.  CIA World Fact book, 2005 (5). UK census 2001. http://www.statistics.gov.uk/cci/nugget.asp.    (2001 census)   www.britishairways.com  
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9. The relationship between Investment and economic growth in Developing Countries: A Case in Ghana
Authors: Duke Darko
Published: 29 Feb 2012
Article URL: https://jbrmr.com/details&cid=85
References: Arestis, P., and Demetriades, P.O., 1997, “Financial Development and Economic Growth: Assessing the Evidence”, The Economic Journal, 107(442), Vol.107, pp.783-799. Basu, A., Calamitsis, A., Ghura, D., 2000, “Promoting Growth in Sub-Saharan Africa”, International Monetary Fund. Beddies, C.H., “Investment, Capital Accumulation and Growth: Some Evidence from the Gambia, 1964-1998”, International Monetary Fund, August, 103/99/117.  Bloomstrom, M., Lipsey, R.E., and Zejan, M., 1996, “Is fixed Investment the Key to Economic Growth?"  The Quarterly Journal of Economics, Vol.111, No.1, Feb., pp. 269-276. Borensztein. E., De Gregario, J., and Lee, J.W., 1998, “How Does Foreign Direct Investment Affect Growth?”, Journal of International Economics, Vol. 45, pp. 115-135.  Coe, D.T., and Hoffmaister, A.W., 1998, “North South Trade: Is Africa Unusual?” International Monetary Fund, Working Paper WP/98/94. Demean, J.P, Knell, M., Majcen, B., and Rojec, M., 2003, “Technology Transfer Through FDI in Top-10 Transition Countries: How Important Are Direct Effects, Horizontal and Vertical Spill overs?”, Working Paper No.17, Feb.2003, in: http://www.jer.si/htm/publikacije/working%20paper-17.pdf. Dollar, D., and Kraay, A., “Growth is Good for the Poor”, The World Bank, March, 2000, in http://www.worldbank.org/research/growth/pdfiles/growthgoodforpoor.pdf. Henry, P., 2000, “Stock Market Liberalization, Economic Reform and Emerging Market Equity Prices”, Journal of Finance, Volume 55, April, pp.529-564. Heston, A., Summers, R., and Aten, B., 2006, Penn World Table Version 6.2, Centre for International Comparisons of Production, Income and Prices at the University of Pennsylvania, September. Lejour, A., and Nahuis, R., Uncovering the fuzzy Link between Openness and Growth, in: http://www.etsg.org/ETSG 2000/papers/Lejour-pdf, Trade and R&D spill overs. Marrotas, G., and Chowdury, A., FDI and Growth: What Causes What? 6-7 September, 2003, in: http://www.wider.unu.edu/conference-2003-3/Conference-2003-3-papers/Chowdury-Marroks-1408.pdf.  McPherson, M.F., and Rakovski, T., Trade and Growth in Sub-Saharan Africa: Further Empirical Evidence, May 2001, in: http://www.eagerproject.com/discussion64.shtml. Mankiw, N.G., Romer, D., and Weil, D., et al., 1992 “Contribution to the Empirics of Economic Growth”, Quarterly Journal of Economics, Vol.107, May, pp.406-432. Miller, S.M., and Uphady, M.P., 2000, “The Effects of Openness, Trade Orientation and Human Capital on Total Factor Productivity”, Journal of Development Economics, 63,399-423. Ramachandran, V., 1993, “Technology Transfer, Firm Ownership, and Investment in Human Capital”, The Review of Economics and Statistics, 1993, Vol. 75, pp. 664-670.  Sarfo, A., 2003, As Oil Eludes Ghana, It attracts FDI to Chad and Sudan, http://www.sudantribune.com/article.php?id article=299 (8th. September). Townsend, R. M., 1979, "Optimal Contracts and Competitive Markets with Costly State Verification", Journal of Economic Theory, Elsevier, Vol. 21(2), pp. 265-293, October. Zhang S., 2004, The Link Between Trade and Openness; Export Effects, Imports Effects or Both? February, in: http://www.faculty.maxwell.5yr.edu/jondrich/papersonline/shuo.jan.dave-10.pdf
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