A conceptualization of the role of organisational learning culture and organisational citizenship behaviour in reducing turnover intention

Oussama Saoula; Husna Johari; Muhammad Fareed

Article Details

Research Article Volume 12 Issue 4

A conceptualization of the role of organisational learning culture and organisational citizenship behaviour in reducing turnover intention

Oussama Saoula • Husna Johari • Muhammad Fareed

Published: 04 Jul 2018 Issue:Volume 12 Issue 4 Jul 2018 Author details below

Oussama Saoula

School of Business Management, College of Business Universiti Utara Malaysia, Kedah

Husna Johari

School of Business Management, College of Business Universiti Utara Malaysia, Kedah

Muhammad Fareed

School of Business Management, College of Business Universiti Utara Malaysia, Kedah

Turnover intention organisational learning culture organisational citizenship behaviour social exchange theory

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Abstract

Research summary

Employees’ turnover is a critical issue for many companies around the globe. This international phenomenon considered as one of the big obstacles for the organisations in achieving their strategic plans and gaining competitive advantages. Therefore, there is a big need to conduct more studies and investigations to provide a better understanding of the factors affecting this phenomenon in different settings and contexts of research, particularly in the non-western perspectives such as Malaysia who is facing big challenges toward the employees’ turnover in many sectors. Thus, this paper aims to study the relationship between organisational learning culture (OLC), organisational citizenship behaviour(OCB) (benefiting the individual OCB-I and benefiting the organisation OCB-O) and turnover intention (TI). Due to that, this study proposed framework to study the effect of organisational learning culture on turnover intention via the mediation role of organisational citizenship behaviour (OCB-I, OCB-O). In addition, the direct effect between the variables has been discussed. Hence this paper is expected to fill the research gap and contribute to the body of knowledge in this area of research.

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Article History

Published 04 Jul 2018

How to Cite

Saoula, O., Johari, H., & Fareed, M.. (2018). A conceptualization of the role of organisational learning culture and organisational citizenship behaviour in reducing turnover intention. Journal of Business and Retail Management Research, Volume 12 Issue 4.

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APA

Saoula, O., Johari, H., & Fareed, M.. (2018). A conceptualization of the role of organisational learning culture and organisational citizenship behaviour in reducing turnover intention. Journal of Business and Retail Management Research, Volume 12 Issue 4.

MLA

Saoula, Oussama, et al.. "A conceptualization of the role of organisational learning culture and organisational citizenship behaviour in reducing turnover intention." Journal of Business and Retail Management Research, Volume 12 Issue 4, 2018.

Chicago

Oussama Saoula, Husna Johari, and Muhammad Fareed. "A conceptualization of the role of organisational learning culture and organisational citizenship behaviour in reducing turnover intention." Journal of Business and Retail Management Research Volume 12 Issue 4 (04 Jul 2018).

Harvard

Saoula, O., Johari, H., & Fareed, M. (2018) A conceptualization of the role of organisational learning culture and organisational citizenship behaviour in reducing turnover intention. Journal of Business and Retail Management Research, Volume 12 Issue 4