JBRMR
Online ISSN 2056-6271 ICO Registration Number: ZA522255
Accepting submissions

Article Details

Volume 05 Issue 1

Consumer Ethnocentrism in the Jordanian Market: The Impact of Socio-psychological Variables on Consumer Ethnocentric Tendencies

Published: 24 Feb 2012 Issue:Volume 05 Issue 1 Oct 2010 Author details below

Saeb Farhan Al Ganideh

Department of Marketing & Management, Al Zaytoonah University of Jordan

Reading View How to Cite BibTeX / RIS XML Metadata JSON Metadata View Issue
PDF file referenced for this article is missing from server storage.
Share

Article Metrics Report

Views, downloads, citations, engagement
Views 583678
Downloads 34
Citations 0
Engagement 583712

Cited by

Current citation count

Research summary

The concept of consumer ethnocentrism can improve the understanding of how consumers evaluate domestic and foreign products. Consumer ethnocentrism can be considered as a global trend; however, there are differences in ethnocentric tendencies expressed by consumers from different countries. Yet, little is known about consumers from developing countries. The present study has the purpose of exploring ethnocentrism amongst consumers in Jordan. Moreover, it investigates what leads Jordanians to consumer ethnocentrism through examining the influence of demographic and socio-psychological variables on consumer ethnocentrism. Results based on an analysis of data relating to 272 responses indicate that Jordanians show high ethnocentric tendencies towards their domestic products. However, the empirical results in this study confirm that consumer ethnocentrism can be found in developing countries where foreign products are likely to be preferred over local products. Overall, Jordanian consumers demonstrated a unique case of how socio- psychological and demographic variables influence consumer ethnocentrism. The impact of socio- psychological and demographic variables on consumer ethnocentrism may be country or culture specific. However, consumer ethnocentrism for Jordanians appears to be fuelled by conservatism. Age, regional location and gender have positive significant influences on consumer ethnocentrism. Alternatively, world-mindedness and educational level have negative significa

Article History

Published 24 Feb 2012

How to Cite

Ganideh, S. F. A.. (2012). Consumer Ethnocentrism in the Jordanian Market: The Impact of Socio-psychological Variables on Consumer Ethnocentric Tendencies. Journal of Business and Retail Management Research, Volume 05 Issue 1.

Citation Context

Archive cited by No internal citing article yet
Reference depth 49 sources listed
DOI record DOI not listed
Citation signal Citation exports and metadata ready

APA

Ganideh, S. F. A.. (2012). Consumer Ethnocentrism in the Jordanian Market: The Impact of Socio-psychological Variables on Consumer Ethnocentric Tendencies. Journal of Business and Retail Management Research, Volume 05 Issue 1.

MLA

Ganideh, Saeb Farhan Al. "Consumer Ethnocentrism in the Jordanian Market: The Impact of Socio-psychological Variables on Consumer Ethnocentric Tendencies." Journal of Business and Retail Management Research, Volume 05 Issue 1, 2012.

Chicago

Saeb Farhan Al Ganideh. "Consumer Ethnocentrism in the Jordanian Market: The Impact of Socio-psychological Variables on Consumer Ethnocentric Tendencies." Journal of Business and Retail Management Research Volume 05 Issue 1 (24 Feb 2012).

Harvard

Ganideh, S. F. A. (2012) Consumer Ethnocentrism in the Jordanian Market: The Impact of Socio-psychological Variables on Consumer Ethnocentric Tendencies. Journal of Business and Retail Management Research, Volume 05 Issue 1

References

  1. Adorno, T., Frenkel-Brunswik, E., Levinson, D. and Sanford, R. (1950). The Authoritarian Personality, New York: Harper and Row Publishers. 
  2. Ahmed, S. and d’Astous, A. (2004). Perceptions of Countries as Producers of Consumer Goods.  A T-shirt Study in China. Journal of Fashion Marketing Management . 8 (2), pp. 187-200.
  3. Al Ganideh S., Jackson H., Marr N. (2007). An Investigation into Ethnocentrism among Young Jordanians. World Journal of Retail Business Management-WJRBM. 2(1), pp 40-51.  
  4. Apil, A.R., Kaynak, E. and Yaicin, S.  (2007) Foreign Product Purchase Behavior in Transition Economics: An Empirical Analysis of Product Information Sources Among Georgian Consumers. Journal of Promotion Management. 13(3-4),pp.321-337.    
  5. Balabanis, G., Diamantopoulos, A., Mueller and Melewar, T. (2001). The Impact of Nationalism, Patriotism and Internationalism on Consumer Ethnocentric Tendencies. Journal of International Business Studies. 32 (1), pp.157-175.
  6. Balabanis, G., Mueller, R. and Melewar, T. (2002). The Human Values’ Lenses of Country of Origin Images. International Marketing Review. 19 (6), pp.582-610.
  7. Bawa, A. (2004). Consumer Ethnocentrism: CETSCALE Validation and  Measurement   of Extent. VIKALPA. 29 (3), July-September 2004, pp. 43-57. 
  8. Brodowsky, G., Tan, J. and Meilich, O. (2004). Managing Country-of-Origin: Competitive Advantages and Opportunities. International Business Review. 13, pp.729-748.
  9. Bruning, E. R. (1997). Country of Origin, National Loyalty and Product Choice. The Case of International Air Travel. International Marketing Review. 14 (1) pp.59-74.
  10. Caruana, A. (1996). The Effects of Dogmatism and Social Class Variables on Consumer Ethnocentrism in Malta. Marketing Inelegance and Planning. 14 (4), p.39.
  11. Chang, Edward C. and Ritter, Edward H. (1976). Ethnocentrism in Black College Students The Journal of Social Psychology. 100, pp.89-98.
  12. Cleveland M., Laroche M., and Papadopoulos N. (2009). Cosmopolitanism, Consumer Ethnocentrism and Materialism: An Eight-Country Study of Antecedents and Outcomes. Journal of International Marketing. 17(1).pp.116-146.  
  13. Durvasula, S., Andrews, J., and Netemeyer, R. (1997). A Cross-cultural Comparison of Consumer Ethnocentrism in the United States and Russia. Journal of International Consumer Marketing. 9 (4), pp.73-93.
  14. Evanschitzky, H., Wangenheim, F., Woisetschlager, D., and Blut, M.(2008). Consumer Ethnocentrism in the German Market. International Marketing Review. 25(1), pp.7-32.
  15. Good, L. and Huddleston, P. (1995). Ethnocentrism of Polish and Russian Consumers: are Feelings and Intentions Related? International Marketing Review. 12 (5), pp.35-48.
  16. Guneren, E. and Ozturn, A. (2008). Influence of ethnocentric Tendency of Consumers on their Purchase Intentions in North Cyprus. Journal of Euromarketing. 17(3-4). pp, 219-231.  
  17. Hair, J., Anderson, R., Tatham, R. and Black, W. (1998). Multivariate Data Analysis, 5th Edition. Upper Saddle River, NJ: Prentice-Hall.
  18. Herche, J. (1992). A Note on the Predictive Validity of the CETSCALE. Journal of Academy of Marketing Science. 20 (3), pp. 261-264.
  19. Herche, J. (1994). Ethnocentric Tendencies, Marketing Strategy and Import Purchase Behaviour. International Marketing Review. 11 (3), pp. 4-16.
  20. Hsu, J.L. and Nien H-P. (2008). Who Are Ethnocentric? Examining Consumer Ethnocentrism in Chinese Societies. Journal of Consumer Behaviour. 7(2008), pp. 436-447.  
  21. Javalgi, R., Khare, V., Gross, A. and Scherer R. (2005). An Application of the Consumer Ethnocentrism Model to French Consumers. International Business Review. 14, pp.325-344.
  22. Kaynak, E. and Kara, A. (2002). Consumer Perceptions of Foreign Products: An Analysis of Product-Country Images and Ethnocentrism. European Journal of Marketing. 36 (7/8), pp. 928-949.
  23. Kim, S. and Pysarchik, D. (2000). Predicting Purchase Intentions for Uni-national and Bi-national Products. International Journal of Retail and Distribution Management. 28 (6), pp.280-291.
  24. Klein J.G., Ettenson R. and Krishnan B. (2006). Extending the Construct of Consumer Ethnocentrism: When Foreign Products are Preferred. International Marketing Review.23 (3), pp.304-321.
  25. Klein, J. G., Ettenson R. and Morris, M. (1998). The Animosity Model of Foreign Product Purchase: an Empirical Test in the People’s Republic of China. Journal of Marketing. 62 (January 1998), pp. 89-100.
  26. Lantz, G. and Loeb, S. (1996). Country of Origin and Ethnocentrism: An Analysis of            Canadian and American Preferences Using Social Identity Theory.  Advances in Consumer Research. 23, pp.374-378.      
  27. Lee, W., Hong, J. and Lee, S. (2003). Communicating with American Consumers in The Post 9/11 Climate: An Empirical Investigation of Consumer Ethnocentrism in The United States. International Journal of Advertising. 22, pp. 487-510.
  28. Lindquist, J. D., Vida, I., Plank, R.E. and Fairhurst A. (2001). The Modified CETSCALE : Validity Tests in the Czech Republic, Hungary and Poland. International Business Review. 10 (5), pp.505-516. 
  29. Lynn, R. (1976). The Sociobiology of Nationalism, New Society, July,pp.11-14    
  30. Murdock, G.P. (1931) 'Ethnocentrism in Seligman' E.R.A.(Ed.), Encyclopedia of the Social Sciences, Macmillan, New York, pp. 613-614.
  31. Netemeyer, R., Durvasula, S. and Lichtenstein, D. (1991). A Cross- national Assessment of the Reliability and Validity of the CETSCALE. Journal of Marketing Research. XXVII, pp.320-327.
  32. Nielsen, J. and Spence, M. (1997). A Test of the Stability of the CETSACLE, a Measure of Consumers’ Ethnocentric Tendencies. Journal of Marketing Theory and Practise.  4 (5), pp.68-76.
  33. Nijssen E. J. and Herk H. V. (2009) Conjoining international marketing and relationship marketing: exploring consumers' cross-border service relationships. Journal of International Marketing. 17(1), pp.91-115.
  34. Orth, U. and Firbasova, Z. (2003). The Role of Consumer Ethnocentrism in Food    Product Evaluation. Agribusiness. 19 (2), pp. 137-153.
  35. Rawwas, M.Y. and Rajendar, K.N. (1996). The Influence of Worldmindedness and Nationalism on Consumer Evaluation of Domestic and Foreign Products. International Marketing Review. 13 (2), pp. 20-38.
  36. Reardon, J., Miller, C., Vida, I., Kim, I. (2005) The Effects of Ethnocentrism and Economic 
  37. Development on the Formation of Brand and Ad Attitudes in Transitional Economics. European Journal of Marketing. 39(7/8), pp.737-754.
  38. Saffu, K. and Walker, J. (2005) An Assessment of the Consumer Ethnocentric Scale (CETSCALE) in an Advanced and Transitional Country: The Case of Canada and Russian. International Journal of Management. 22 (4), pp.556-571.
  39. Shankarmahesh M.N. (2006) Consumer Ethnocentrism: An Integrative Review of its Antecedents and Consequences International Marketing Review.23 (2), pp.146-172.
  40. Sharma, S.H., Shimp, T.A. and Shin, J. (1995). Consumer Ethnocentrism: A Test of Antecedents and Moderators. Journal of Academy of Marketing Science. 23 (1), pp 26-37.
  41. Shimp, T. A. (1984). Consumer Ethnocentrism: The Concept and a Preliminary Empirical Test. Advances in Consumer Research. 11, pp.285-290.
  42. Shimp, T. and Sharma, S. (1987). Consumer Ethnocentrism: Construction and Validation of the CETSCALE. Journal of Marketing Research. 24 (XXIV) (3) August, pp.280-289.
  43. Sumner, W. G. (1906). A Study of the Sociological Importance of Usages, Manners, Customs, Mores and Morals. Ginn and Company.
  44. Supphellen, M. and Gronhaug, K. (2003). Building Foreign Brand Personalities in Russia: The Moderating Effect of Consumer Ethnocentrism. International Journal of Advertising. 22 (2), pp. 203-226.
  45. Thelen S. (2002). Antecedents and Consequences of Consumer Ethnocentrism across Russia’s Three Sub-Cultures. Unpublished PhD Thesis. Old Dominion University.
  46. Vida, I. and Fairhurst, A. (1999). Factors Underlying the Phenomenon of Consumer Ethnocentricity: Evidence from Four Central European Countries. The International Review of Retail, Distribution and Consumer Research. 9 (4), pp. 321-337.
  47. Wang, Y.J., Doss, S.K., Guo, C., and Li, W. (2010) an investigation of the Chinese consumers’ outshooting motives from a culture perspective. International Journal of Retail& Distribution Management.  38 (6), pp. 423-442. 
  48. Watson, J. and Wright, K. (2000). Consumer Ethnocentrism and Attitudes toward Domestic and Foreign Products. European Journal of Marketing. 34 (9/10) p.1149.
  49. Witkowski, T. and Beach, L. (1998). Consumer Ethnocentrism in Two Emerging Markets: Determinants and Predictive Validity. Advances in Consumer Research. 25, pp.258-263.

Browse Articles

Failure demand – how part of the total demand can become a burden
AI anxiety and consumer identity: Emotional responses to intelligent systems through the identity-aligned emotional model — quantitative evidence from a mediterranean high -uncertainty-avoidance consumer sample
Impact of heat waves on Spanish tourism demand
Colour and consumer buying behaviour in the UK fashion industry
The impact of the Qatar blockade on customer relationship management
Understanding the impact of reward and recognition, work life balance, on employee retention with job satisfaction as mediating variable on millennials in Indonesia
Organizational culture and job satisfaction: a study Of organized retail sector
How to win back the disgruntled consumer? The omni-channel way
Retail turnover clauses in an online world
Brand awareness of 'generation y' customers towards doughnut retail outlets in India
Failure demand – how part of the total demand can become a burden
AI anxiety and consumer identity: Emotional responses to intelligent systems through the identity-aligned emotional model — quantitative evidence from a mediterranean high -uncertainty-avoidance consumer sample
Impact of heat waves on Spanish tourism demand
Colour and consumer buying behaviour in the UK fashion industry
The impact of the Qatar blockade on customer relationship management