Journal of Business and Retail Management Research

Published by Centre for Business & Economic Research

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Suchat Lainamngern

King Mongkut’s Institute of Technology Ladkrabang (KMITL), Faculty of Administration and Management, Bangkok, Thailand

2 published articles 1205508 views 257 downloads

Published Articles

How customer relationship management, perceived risk, perceived service quality, and passenger trust affect a full-service airline’s passenger satisfaction

JBRMR , Volume 13 Issue 03 , 01 Apr 2019

Determinants of Thai Airways passenger trust: A structural equation model analysis

JBRMR , Volume 13 Issue 03 , 31 Mar 2019